Staff
Management
Joe P.
General Manager
Ron K.
Service Manager
Dan P.
Service Advisor
May 18, 2022
Dan and the other service department professionals are
Dan and the other service department professionals are always very knowledgeable and courteous. I recommend Vision
Apr 26, 2022
Good service and great waiting room friendly staff also
Good service and great waiting room friendly staff also not pushy free coffee or water nice touch
Apr 11, 2022
Vision took care of all my needs and more.
Vision took care of all my needs and more. Always a pleasure to do business with Vision. Love my Jeep.
Apr 08, 2022
First visit to service and it was great!
First visit to service and it was great! We will definitely be returning in the future.
Apr 04, 2022
The customer service was professional and business
The customer service was professional and business friendly.VISION of PENFIELD has my highest rating for service.👍🏽🙂
Joe P.
General Manager
Apr 16, 2022
Repeat customer for 2nd new Jeep purchase and it could
Repeat customer for 2nd new Jeep purchase and it could not have been easier. Friendly relationship, good service, good coffee, and more importantly, good deal. Joe D. And Scott M. could not have treated me more fairly. Thanks.
Apr 11, 2022
Vision took care of all my needs and more.
Vision took care of all my needs and more. Always a pleasure to do business with Vision. Love my Jeep.
Mar 26, 2022
Best dealership I have ever used, the salesman Jeff was
Best dealership I have ever used, the salesman Jeff was very knowledgeable and helpful, very happy with the service and my purchase, I highly recommend this dealership
Jan 31, 2022
Such great service. Dan is awesome and always takes care...
Such great service. Dan is awesome and always takes care of me. Joe Pro always is so professional. Thanks to both of you for getting my brakes changed so quickly!!!
Dec 30, 2021
Very pleased with my experience at dealership. They...
Very pleased with my experience at dealership. They couldn’t be any nicer. My salesman, Joe Cicione was so helpful ,went over everything for me Was outside
Dan G.
Finance Manager
Apr 25, 2022
Great place and awesome employees.
Great place and awesome employees. Had no issues purchasing a new vehicle. Salesmen weren’t pushy.
Apr 16, 2022
Repeat customer for 2nd new Jeep purchase and it could
Repeat customer for 2nd new Jeep purchase and it could not have been easier. Friendly relationship, good service, good coffee, and more importantly, good deal. Joe D. And Scott M. could not have treated me more fairly. Thanks.
Apr 11, 2022
Vision took care of all my needs and more.
Vision took care of all my needs and more. Always a pleasure to do business with Vision. Love my Jeep.
Apr 11, 2022
From beginning to end, the dealership met all my
From beginning to end, the dealership met all my expectations and made the car buying experience painless.
Mar 26, 2022
Best dealership I have ever used, the salesman Jeff was
Best dealership I have ever used, the salesman Jeff was very knowledgeable and helpful, very happy with the service and my purchase, I highly recommend this dealership
Brendan S.
Service Advisor
May 12, 2022
As I expected , top shelf service.
As I expected , top shelf service. Vehicle was done before expected, and contacted throughout. Bravo!
Apr 25, 2022
Service Department was was great to deal with and the
Service Department was was great to deal with and the requested service was completed with no issues.
Apr 11, 2022
Vision took care of all my needs and more.
Vision took care of all my needs and more. Always a pleasure to do business with Vision. Love my Jeep.
Apr 08, 2022
First visit to service and it was great!
First visit to service and it was great! We will definitely be returning in the future.
Mar 23, 2022
Professional is all I can say about this dealership.
Professional is all I can say about this dealership. I wouldn’t go anywhere else!
Elizabeth L.
Service Administrator
Apr 18, 2022
They were very helpful with my warranty repair.
They were very helpful with my warranty repair. The hood They replaced and painted came very nice. I would use the again for service
Apr 11, 2022
Vision took care of all my needs and more.
Vision took care of all my needs and more. Always a pleasure to do business with Vision. Love my Jeep.
Mar 23, 2022
Professional is all I can say about this dealership.
Professional is all I can say about this dealership. I wouldn’t go anywhere else!
Mar 11, 2022
Service staff go the extra mile, Staff I would rate as a
Service staff go the extra mile, Staff I would rate as a 10… Service mechanics get the job done, again I would rate them also as a 10. I have used the service department on several occasions, they are pleasant to deal with. Outstanding work service and mechanics…
Mar 02, 2022
Well organized Friendly staff Vehicle was clean after
Well organized Friendly staff Vehicle was clean after they were done Told me my inspection was due so not to inconvenience mr
Ron K.
Service Manager
Apr 11, 2022
Vision took care of all my needs and more.
Vision took care of all my needs and more. Always a pleasure to do business with Vision. Love my Jeep.
Mar 26, 2022
Best dealership I have ever used, the salesman Jeff was
Best dealership I have ever used, the salesman Jeff was very knowledgeable and helpful, very happy with the service and my purchase, I highly recommend this dealership
Jan 25, 2022
They made it easy when trying to lease my new car and the...
They made it easy when trying to lease my new car and the oil change was also seemless
Oct 28, 2021
Everyone is always so friendly! They fixed my issue and...
Everyone is always so friendly! They fixed my issue and the waiting room is nice with free usb charging!
Oct 18, 2021
Ron Kyle always goes above and beyond expectations when I...
Ron Kyle always goes above and beyond expectations when I bring in my vehicles for service.
Jim D.
Service Advisor
May 12, 2022
As I expected , top shelf service.
As I expected , top shelf service. Vehicle was done before expected, and contacted throughout. Bravo!
Mar 11, 2022
Service staff go the extra mile, Staff I would rate as a
Service staff go the extra mile, Staff I would rate as a 10… Service mechanics get the job done, again I would rate them also as a 10. I have used the service department on several occasions, they are pleasant to deal with. Outstanding work service and mechanics…
Feb 28, 2022
Both sales and service personnel are extremely thoughtful
Both sales and service personnel are extremely thoughtful and courteous. I have used their service department exclusively over the past three years and have always been impressed by the quality of their work as well as their honesty and overall attitude. I give them five stars and will recommend them to family and friends on all bases.
Feb 19, 2022
The staff is friendly.
The staff is friendly. The service hours are flexible which makes scheduling service appointments convenient. Great sales department.
Jan 25, 2022
Vehicle was left off with a long list & was done early....
Vehicle was left off with a long list & was done early. Great Experience Thanks Vision!!!
Joe C.
Sales & Leasing Consultant
Feb 28, 2022
Both sales and service personnel are extremely thoughtful
Both sales and service personnel are extremely thoughtful and courteous. I have used their service department exclusively over the past three years and have always been impressed by the quality of their work as well as their honesty and overall attitude. I give them five stars and will recommend them to family and friends on all bases.
Jan 03, 2022
Great dealership! Switched from Hyundai to Jeep. Loving...
Great dealership! Switched from Hyundai to Jeep. Loving it. No hassle, easy purchase at an excellent price. Joe Cicione was fantastic to work with and really takes care of you.
Dec 30, 2021
Very pleased with my experience at dealership. They...
Very pleased with my experience at dealership. They couldn’t be any nicer. My salesman, Joe Cicione was so helpful ,went over everything for me Was outside
Dec 11, 2021
Very courteous and efficient. Have been going to Vision...
Very courteous and efficient. Have been going to Vision for years because of their people. Joe in sales and Dan in service represents the excellence of the Vision Dealership.
Oct 19, 2021
Joe C & Joe P did a great job making the buying process...
Joe C & Joe P did a great job making the buying process simple and easy
Bill W.
Sales & Leasing Consultant
Apr 25, 2022
Great place and awesome employees.
Great place and awesome employees. Had no issues purchasing a new vehicle. Salesmen weren’t pushy.
Apr 11, 2022
Vision took care of all my needs and more.
Vision took care of all my needs and more. Always a pleasure to do business with Vision. Love my Jeep.
Oct 26, 2021
I have leased eight vehicles since 2011 from Vision...
I have leased eight vehicles since 2011 from Vision Chrysler, Dodge, Jeep and have always been very pleased with the lease transactions and especially the service department. I will continue to recommend them to anyone who asks my opinion.
Oct 16, 2021
Worked hard to get me what I wanted. Enjoyable experience...
Worked hard to get me what I wanted. Enjoyable experience with pleasant personal. Good job!
Sep 30, 2021
I have owned nothing but Chrysler products since 1971,...
I have owned nothing but Chrysler products since 1971, and don't see myself ever changing to anything else. I followed Bill Watt to Vision from a bad experience at another Chrysler dealership and have continued to buy 4 cars from him. He is my salesman. The Service Dept. is the best in the area, and they know me by my first name when I call to make an appointment. Ron, Jim, Dan, Brendan, Elizabeth are all friendly and professional and treat me like family. I have recommended the dealership to countless friends for sales and service. I couldn't believe I was able to drive my new Jeep home the same day I purchased it. I expected to come and get it the next day.
Eric D.
Sales & Leasing Consultant
Feb 04, 2022
I had a great experience at vision. I am always taken...
I had a great experience at vision. I am always taken care of here for sure
Dec 30, 2021
Very pleased with my experience at dealership. They...
Very pleased with my experience at dealership. They couldn’t be any nicer. My salesman, Joe Cicione was so helpful ,went over everything for me Was outside
Oct 09, 2021
This purchase was for our church and the dealership was...
This purchase was for our church and the dealership was patient throughout the purchasing process! They made sure the vehicle was cleaned, the maintenance was done on it and it was in good condition before we picked up the Pacifica. Mario and Eric were great to work with!
Oct 05, 2021
From the time I reached my salesman Eric on the phone he...
From the time I reached my salesman Eric on the phone he located two vehicles that I would be interested in and worked out a very good financial lease that met my budget. He was patient and thorough in the process
Sep 30, 2021
Our Salesman at Vision Chrysler Dodge was great to work...
Our Salesman at Vision Chrysler Dodge was great to work with. He was friendly, very knowledgeable and spent time with us going over our new vehicle. Other car dealers are pushy and aggressive and you hate to even drive in to their lot, but Vision is just the opposite. We are very happy with the service we received in purchasing our new car and will certainly be their customer going forward!!!
Jeff F.
Sales & Leasing Consultant
Mar 26, 2022
Best dealership I have ever used, the salesman Jeff was
Best dealership I have ever used, the salesman Jeff was very knowledgeable and helpful, very happy with the service and my purchase, I highly recommend this dealership
Dec 21, 2021
The service we received was excellent. Mike Diponzio was...
The service we received was excellent. Mike Diponzio was amazing to work with, we will definitely come back again
Dec 07, 2021
I went there Friday 12-4 mind you I drove over 100 miles...
I went there Friday 12-4 mind you I drove over 100 miles to get there. Jeff said my car would be 100% done because it needed a new part. He called me and told me to be there around 1-130 to finish up the paperwork which I did. Then come to find out my car wasn't finished.Jeff told me once again tomorrow it will be done which is Saturday 12-6. I waited until about 12 or so and called Jeff to see if my car was done he said the check engine light came on after they replaced the part. He said We should have it done on Monday. I said no problem. Monday comes along and I get a text from Jeff saying its ready to go mind you I drove over 100 miles once again. I got there they gave me the car I bought. I started driving it home and got like 5 miles away from the dealership and the car breaks down. Saying the transmission need service and I was on the Highway at that. So, I called the dealership and they got AAA to come a tow my car back to the dealership then when I got back to the dealership waiting for them once again to get me a rental car, they avoided me didn't say sorry or anything I think this is a bunch of B/S. So, I wouldn't Recommend buying any used cars from this place. I feel like they just wanted to make a quick dollar and that's it. Once again, I am still waiting for my car to be done.
Sep 24, 2021
Have purchased multiple vehicles and been pleased with...
Have purchased multiple vehicles and been pleased with service. Dan in service and Jeff in sales outstanding
Sep 18, 2021
My wife and I recently decided to stop in and inquired...
My wife and I recently decided to stop in and inquired about trading in our 2018 Hyundai for a new Jeep. Honestly between our current credit credit situation and the money owed on the Hyundai we did not expect anything to happen. Worked with Jeff and right from the start he was fantastic. Not once did we feel like he was pushing for a sale. Truly listened to our needs and wants. To our surprise we were approved for a lease on a brand new Jeep. The price was right where our budget was too. In the past whenever we purchased a vehicle at other dealers we left feeling like we could have had a better deal. at Vision Dodge I truly feel like they took care of us. We weren’t just another customer and payment. Glad we randomly stopped in. The Mrs is driving her first ever brand new vehicle. Shoutout to Matt and Xavier for their help too. Thanks Jeff you rock.
Alex J.
Sales & Leasing Consultant
Apr 28, 2022
We purchased a 2017 Chrysler Pacifica.
We purchased a 2017 Chrysler Pacifica. We test drove the vehicle before it was cleaned up. It was a mess but the only one on the lot with the options that we wanted. Alex worked closely with us to negotiate a deal. Our purchase was interrupted by Covid and it took several weeks to complete. They were very understanding and we were able to complete the purchase in person. The dealership was short staffed due to illness, but was able to deliver the vehicle on time and in good shape. It was, overall, a very pleasant experience. Thank you Alex!
Apr 11, 2022
From beginning to end, the dealership met all my
From beginning to end, the dealership met all my expectations and made the car buying experience painless.
Jan 14, 2022
The service process is always seamless at Vision. The job...
The service process is always seamless at Vision. The job was done quickly and properly. I look forward to bringing my Jeep back to Vision.
Nov 03, 2021
I absolutely love my New 2021 Jeep Gladiator..My...
I absolutely love my New 2021 Jeep Gladiator..My experience was Amazing! Thanks to Vision
Oct 30, 2021
First time at Vision and first time leasing a vehicle....
First time at Vision and first time leasing a vehicle. What a terrific experience! Alex Jankulovski was by far the best sales consultant I've ever dealt with. And a special shout out to Joe Provedenza for running such a quality dealership.
Pat M.
Sales & Leasing Consultant
Dec 30, 2021
Very pleased with my experience at dealership. They...
Very pleased with my experience at dealership. They couldn’t be any nicer. My salesman, Joe Cicione was so helpful ,went over everything for me Was outside
Oct 29, 2021
Bait, we have exactly the vehicle you want here now....
Bait, we have exactly the vehicle you want here now. Arrived at the dealership we sold that vehicle. Bait, another vehicle exactly what you want is due in next week just leave a deposit. A week later no vehicle. The Sales Manager sorry, it happens. Thoughts and prayers. Unprofessional from the first conversation.
Oct 28, 2021
CAUTION !! PATRICK MULLEN SALES MANAGER PLAYS WITH THE...
CAUTION !! PATRICK MULLEN SALES MANAGER PLAYS WITH THE NUMBERS AND DOESEN'T INFORM YOU OF THIS BEFORE THE DEAL IS FINALIZED !! BE CAREFUL BEFORE YOU SIGN ANY PAPER WORK, HE JACKED UP THE RETAIL PRICE $4,175 FROM STICKER PRICE FROM $ 40,920 TO $ 45,095 ON MY LEASE. I WASN'T TOLD THAT THIS WAS BEING DONE AND I SHOULD HAVE READ THE THOUSANDS OF FINE PRINT WORDS THEY GIVE YOU TO SIGN !! I WENT BACK TO VISION AND SPOKE TO HIM AND WAS TOLD THAT I SIGNED THE BINDING CONTRACT AND I HAD GOTTEN A GREAT DEAL !! YEA RIGHT $ 4,175 OVER RETAIL AND HE WONDERED WHY I WAS MAD !! SAD WAY TO DO BUSINESS !! SALES PERSON SCOTT MOLLER DIDN'T INFORM ME OF THE INCREASE EITHER !! VERY SAD EXPERIENCE
Jun 26, 2021
great place to shop for new or used cars or trucks.the...
great place to shop for new or used cars or trucks. the management very helpful .sales staff and service staff top notch .
May 29, 2021
My experience at vision was very positive. Scott was very...
My experience at vision was very positive. Scott was very helpful in making sure we found the right vehicle. Negotiation was simple and straightforward. Appraisal for my vehicle was quick and fair.
Scott M.
Sales & Leasing Consultant
Apr 16, 2022
Repeat customer for 2nd new Jeep purchase and it could
Repeat customer for 2nd new Jeep purchase and it could not have been easier. Friendly relationship, good service, good coffee, and more importantly, good deal. Joe D. And Scott M. could not have treated me more fairly. Thanks.
Jan 24, 2022
Excellent service. Would definitely recommend Vision to...
Excellent service. Would definitely recommend Vision to anyone that needs a new car or service.
Nov 28, 2021
Scott Moller was an absolute joy to work with. He was not...
Scott Moller was an absolute joy to work with. He was not pushy but very responsive. Scott found a car that was better than I could have hoped for at a fair price. I cannot emphasize how great Scott is and how happy I am with my experience.
Nov 03, 2021
All so nice and helpful! Will definitely go back for all...
All so nice and helpful! Will definitely go back for all cars we need in the future!
Nov 03, 2021
Vision made buying a car an amazing experience, will for...
Vision made buying a car an amazing experience, will for sure continue coming for future vehicles!
Jonathan P.
Detailer
Apr 28, 2022
We purchased a 2017 Chrysler Pacifica.
We purchased a 2017 Chrysler Pacifica. We test drove the vehicle before it was cleaned up. It was a mess but the only one on the lot with the options that we wanted. Alex worked closely with us to negotiate a deal. Our purchase was interrupted by Covid and it took several weeks to complete. They were very understanding and we were able to complete the purchase in person. The dealership was short staffed due to illness, but was able to deliver the vehicle on time and in good shape. It was, overall, a very pleasant experience. Thank you Alex!
Mar 11, 2022
Service staff go the extra mile, Staff I would rate as a
Service staff go the extra mile, Staff I would rate as a 10… Service mechanics get the job done, again I would rate them also as a 10. I have used the service department on several occasions, they are pleasant to deal with. Outstanding work service and mechanics…
Jan 25, 2022
Vehicle was left off with a long list & was done early....
Vehicle was left off with a long list & was done early. Great Experience Thanks Vision!!!
Nov 13, 2021
They were, friendly, accommodating and flexible. My...
They were, friendly, accommodating and flexible. My service was performed on time and accurately. I will definitely call them first when I need service again.
Oct 24, 2021
As always my team took care of my car and had it ready...
As always my team took care of my car and had it ready before the time I specified. I can't say enough about the service I received and why I call them My Team!
James W.
Sales & Leasing Consultant
Oct 19, 2021
Joe C & Joe P did a great job making the buying process...
Joe C & Joe P did a great job making the buying process simple and easy
Sep 28, 2021
Everyone I met with was extremely helpful and friendly! I...
Everyone I met with was extremely helpful and friendly! I am super happy with my purchase!
Aug 18, 2021
Helped me find the truck I wanted and the price I was...
Helped me find the truck I wanted and the price I was able to afford. Everyone was friendly and polite. Would recommend to other people.
Aug 04, 2021
Best dealership I have ever conducted bussiness with....
Best dealership I have ever conducted bussiness with. The sales and service staff are extremely knowledgeable and professional. They make the car buying process easy!
Jun 30, 2021
Decent experience, not good and certainly far from great....
Decent experience, not good and certainly far from great. Involved far too many trips to this dealership. We made an appointment with Bill for 5:30 PM. Unfortunately he was with someone until 6:30 PM yet no one else helped us or acknowledged us. Another visit as part of this trip was to actually close a deal yet no one helped me again for about an hour. Then, people that came in after me, with no appointment were helped ahead of me. Not good
Kelly S.
Parts Department
Sep 15, 2021
Every time I bring my Dodge Caravan into Vision of...
Every time I bring my Dodge Caravan into Vision of Penfield I am pleasantly with the service department. The work is always completed: on time, at the quoted price and with the quality I expect. Bob
Sales
Joe C.
Sales & Leasing Consultant
Bill W.
Sales & Leasing Consultant
Eric D.
Sales & Leasing Consultant
Jeff F.
Sales & Leasing Consultant
Alex J.
Sales & Leasing Consultant
Pat M.
Sales & Leasing Consultant
Scott M.
Sales & Leasing Consultant
James W.
Sales & Leasing Consultant
Dan P.
Service Advisor
May 18, 2022
Dan and the other service department professionals are
Dan and the other service department professionals are always very knowledgeable and courteous. I recommend Vision
Apr 26, 2022
Good service and great waiting room friendly staff also
Good service and great waiting room friendly staff also not pushy free coffee or water nice touch
Apr 11, 2022
Vision took care of all my needs and more.
Vision took care of all my needs and more. Always a pleasure to do business with Vision. Love my Jeep.
Apr 08, 2022
First visit to service and it was great!
First visit to service and it was great! We will definitely be returning in the future.
Apr 04, 2022
The customer service was professional and business
The customer service was professional and business friendly.VISION of PENFIELD has my highest rating for service.👍🏽🙂
Joe P.
General Manager
Apr 16, 2022
Repeat customer for 2nd new Jeep purchase and it could
Repeat customer for 2nd new Jeep purchase and it could not have been easier. Friendly relationship, good service, good coffee, and more importantly, good deal. Joe D. And Scott M. could not have treated me more fairly. Thanks.
Apr 11, 2022
Vision took care of all my needs and more.
Vision took care of all my needs and more. Always a pleasure to do business with Vision. Love my Jeep.
Mar 26, 2022
Best dealership I have ever used, the salesman Jeff was
Best dealership I have ever used, the salesman Jeff was very knowledgeable and helpful, very happy with the service and my purchase, I highly recommend this dealership
Jan 31, 2022
Such great service. Dan is awesome and always takes care...
Such great service. Dan is awesome and always takes care of me. Joe Pro always is so professional. Thanks to both of you for getting my brakes changed so quickly!!!
Dec 30, 2021
Very pleased with my experience at dealership. They...
Very pleased with my experience at dealership. They couldn’t be any nicer. My salesman, Joe Cicione was so helpful ,went over everything for me Was outside
Dan G.
Finance Manager
Apr 25, 2022
Great place and awesome employees.
Great place and awesome employees. Had no issues purchasing a new vehicle. Salesmen weren’t pushy.
Apr 16, 2022
Repeat customer for 2nd new Jeep purchase and it could
Repeat customer for 2nd new Jeep purchase and it could not have been easier. Friendly relationship, good service, good coffee, and more importantly, good deal. Joe D. And Scott M. could not have treated me more fairly. Thanks.
Apr 11, 2022
Vision took care of all my needs and more.
Vision took care of all my needs and more. Always a pleasure to do business with Vision. Love my Jeep.
Apr 11, 2022
From beginning to end, the dealership met all my
From beginning to end, the dealership met all my expectations and made the car buying experience painless.
Mar 26, 2022
Best dealership I have ever used, the salesman Jeff was
Best dealership I have ever used, the salesman Jeff was very knowledgeable and helpful, very happy with the service and my purchase, I highly recommend this dealership
Brendan S.
Service Advisor
May 12, 2022
As I expected , top shelf service.
As I expected , top shelf service. Vehicle was done before expected, and contacted throughout. Bravo!
Apr 25, 2022
Service Department was was great to deal with and the
Service Department was was great to deal with and the requested service was completed with no issues.
Apr 11, 2022
Vision took care of all my needs and more.
Vision took care of all my needs and more. Always a pleasure to do business with Vision. Love my Jeep.
Apr 08, 2022
First visit to service and it was great!
First visit to service and it was great! We will definitely be returning in the future.
Mar 23, 2022
Professional is all I can say about this dealership.
Professional is all I can say about this dealership. I wouldn’t go anywhere else!
Elizabeth L.
Service Administrator
Apr 18, 2022
They were very helpful with my warranty repair.
They were very helpful with my warranty repair. The hood They replaced and painted came very nice. I would use the again for service
Apr 11, 2022
Vision took care of all my needs and more.
Vision took care of all my needs and more. Always a pleasure to do business with Vision. Love my Jeep.
Mar 23, 2022
Professional is all I can say about this dealership.
Professional is all I can say about this dealership. I wouldn’t go anywhere else!
Mar 11, 2022
Service staff go the extra mile, Staff I would rate as a
Service staff go the extra mile, Staff I would rate as a 10… Service mechanics get the job done, again I would rate them also as a 10. I have used the service department on several occasions, they are pleasant to deal with. Outstanding work service and mechanics…
Mar 02, 2022
Well organized Friendly staff Vehicle was clean after
Well organized Friendly staff Vehicle was clean after they were done Told me my inspection was due so not to inconvenience mr
Ron K.
Service Manager
Apr 11, 2022
Vision took care of all my needs and more.
Vision took care of all my needs and more. Always a pleasure to do business with Vision. Love my Jeep.
Mar 26, 2022
Best dealership I have ever used, the salesman Jeff was
Best dealership I have ever used, the salesman Jeff was very knowledgeable and helpful, very happy with the service and my purchase, I highly recommend this dealership
Jan 25, 2022
They made it easy when trying to lease my new car and the...
They made it easy when trying to lease my new car and the oil change was also seemless
Oct 28, 2021
Everyone is always so friendly! They fixed my issue and...
Everyone is always so friendly! They fixed my issue and the waiting room is nice with free usb charging!
Oct 18, 2021
Ron Kyle always goes above and beyond expectations when I...
Ron Kyle always goes above and beyond expectations when I bring in my vehicles for service.
Jim D.
Service Advisor
May 12, 2022
As I expected , top shelf service.
As I expected , top shelf service. Vehicle was done before expected, and contacted throughout. Bravo!
Mar 11, 2022
Service staff go the extra mile, Staff I would rate as a
Service staff go the extra mile, Staff I would rate as a 10… Service mechanics get the job done, again I would rate them also as a 10. I have used the service department on several occasions, they are pleasant to deal with. Outstanding work service and mechanics…
Feb 28, 2022
Both sales and service personnel are extremely thoughtful
Both sales and service personnel are extremely thoughtful and courteous. I have used their service department exclusively over the past three years and have always been impressed by the quality of their work as well as their honesty and overall attitude. I give them five stars and will recommend them to family and friends on all bases.
Feb 19, 2022
The staff is friendly.
The staff is friendly. The service hours are flexible which makes scheduling service appointments convenient. Great sales department.
Jan 25, 2022
Vehicle was left off with a long list & was done early....
Vehicle was left off with a long list & was done early. Great Experience Thanks Vision!!!
Joe C.
Sales & Leasing Consultant
Feb 28, 2022
Both sales and service personnel are extremely thoughtful
Both sales and service personnel are extremely thoughtful and courteous. I have used their service department exclusively over the past three years and have always been impressed by the quality of their work as well as their honesty and overall attitude. I give them five stars and will recommend them to family and friends on all bases.
Jan 03, 2022
Great dealership! Switched from Hyundai to Jeep. Loving...
Great dealership! Switched from Hyundai to Jeep. Loving it. No hassle, easy purchase at an excellent price. Joe Cicione was fantastic to work with and really takes care of you.
Dec 30, 2021
Very pleased with my experience at dealership. They...
Very pleased with my experience at dealership. They couldn’t be any nicer. My salesman, Joe Cicione was so helpful ,went over everything for me Was outside
Dec 11, 2021
Very courteous and efficient. Have been going to Vision...
Very courteous and efficient. Have been going to Vision for years because of their people. Joe in sales and Dan in service represents the excellence of the Vision Dealership.
Oct 19, 2021
Joe C & Joe P did a great job making the buying process...
Joe C & Joe P did a great job making the buying process simple and easy
Bill W.
Sales & Leasing Consultant
Apr 25, 2022
Great place and awesome employees.
Great place and awesome employees. Had no issues purchasing a new vehicle. Salesmen weren’t pushy.
Apr 11, 2022
Vision took care of all my needs and more.
Vision took care of all my needs and more. Always a pleasure to do business with Vision. Love my Jeep.
Oct 26, 2021
I have leased eight vehicles since 2011 from Vision...
I have leased eight vehicles since 2011 from Vision Chrysler, Dodge, Jeep and have always been very pleased with the lease transactions and especially the service department. I will continue to recommend them to anyone who asks my opinion.
Oct 16, 2021
Worked hard to get me what I wanted. Enjoyable experience...
Worked hard to get me what I wanted. Enjoyable experience with pleasant personal. Good job!
Sep 30, 2021
I have owned nothing but Chrysler products since 1971,...
I have owned nothing but Chrysler products since 1971, and don't see myself ever changing to anything else. I followed Bill Watt to Vision from a bad experience at another Chrysler dealership and have continued to buy 4 cars from him. He is my salesman. The Service Dept. is the best in the area, and they know me by my first name when I call to make an appointment. Ron, Jim, Dan, Brendan, Elizabeth are all friendly and professional and treat me like family. I have recommended the dealership to countless friends for sales and service. I couldn't believe I was able to drive my new Jeep home the same day I purchased it. I expected to come and get it the next day.
Eric D.
Sales & Leasing Consultant
Feb 04, 2022
I had a great experience at vision. I am always taken...
I had a great experience at vision. I am always taken care of here for sure
Dec 30, 2021
Very pleased with my experience at dealership. They...
Very pleased with my experience at dealership. They couldn’t be any nicer. My salesman, Joe Cicione was so helpful ,went over everything for me Was outside
Oct 09, 2021
This purchase was for our church and the dealership was...
This purchase was for our church and the dealership was patient throughout the purchasing process! They made sure the vehicle was cleaned, the maintenance was done on it and it was in good condition before we picked up the Pacifica. Mario and Eric were great to work with!
Oct 05, 2021
From the time I reached my salesman Eric on the phone he...
From the time I reached my salesman Eric on the phone he located two vehicles that I would be interested in and worked out a very good financial lease that met my budget. He was patient and thorough in the process
Sep 30, 2021
Our Salesman at Vision Chrysler Dodge was great to work...
Our Salesman at Vision Chrysler Dodge was great to work with. He was friendly, very knowledgeable and spent time with us going over our new vehicle. Other car dealers are pushy and aggressive and you hate to even drive in to their lot, but Vision is just the opposite. We are very happy with the service we received in purchasing our new car and will certainly be their customer going forward!!!
Jeff F.
Sales & Leasing Consultant
Mar 26, 2022
Best dealership I have ever used, the salesman Jeff was
Best dealership I have ever used, the salesman Jeff was very knowledgeable and helpful, very happy with the service and my purchase, I highly recommend this dealership
Dec 21, 2021
The service we received was excellent. Mike Diponzio was...
The service we received was excellent. Mike Diponzio was amazing to work with, we will definitely come back again
Dec 07, 2021
I went there Friday 12-4 mind you I drove over 100 miles...
I went there Friday 12-4 mind you I drove over 100 miles to get there. Jeff said my car would be 100% done because it needed a new part. He called me and told me to be there around 1-130 to finish up the paperwork which I did. Then come to find out my car wasn't finished.Jeff told me once again tomorrow it will be done which is Saturday 12-6. I waited until about 12 or so and called Jeff to see if my car was done he said the check engine light came on after they replaced the part. He said We should have it done on Monday. I said no problem. Monday comes along and I get a text from Jeff saying its ready to go mind you I drove over 100 miles once again. I got there they gave me the car I bought. I started driving it home and got like 5 miles away from the dealership and the car breaks down. Saying the transmission need service and I was on the Highway at that. So, I called the dealership and they got AAA to come a tow my car back to the dealership then when I got back to the dealership waiting for them once again to get me a rental car, they avoided me didn't say sorry or anything I think this is a bunch of B/S. So, I wouldn't Recommend buying any used cars from this place. I feel like they just wanted to make a quick dollar and that's it. Once again, I am still waiting for my car to be done.
Sep 24, 2021
Have purchased multiple vehicles and been pleased with...
Have purchased multiple vehicles and been pleased with service. Dan in service and Jeff in sales outstanding
Sep 18, 2021
My wife and I recently decided to stop in and inquired...
My wife and I recently decided to stop in and inquired about trading in our 2018 Hyundai for a new Jeep. Honestly between our current credit credit situation and the money owed on the Hyundai we did not expect anything to happen. Worked with Jeff and right from the start he was fantastic. Not once did we feel like he was pushing for a sale. Truly listened to our needs and wants. To our surprise we were approved for a lease on a brand new Jeep. The price was right where our budget was too. In the past whenever we purchased a vehicle at other dealers we left feeling like we could have had a better deal. at Vision Dodge I truly feel like they took care of us. We weren’t just another customer and payment. Glad we randomly stopped in. The Mrs is driving her first ever brand new vehicle. Shoutout to Matt and Xavier for their help too. Thanks Jeff you rock.
Alex J.
Sales & Leasing Consultant
Apr 28, 2022
We purchased a 2017 Chrysler Pacifica.
We purchased a 2017 Chrysler Pacifica. We test drove the vehicle before it was cleaned up. It was a mess but the only one on the lot with the options that we wanted. Alex worked closely with us to negotiate a deal. Our purchase was interrupted by Covid and it took several weeks to complete. They were very understanding and we were able to complete the purchase in person. The dealership was short staffed due to illness, but was able to deliver the vehicle on time and in good shape. It was, overall, a very pleasant experience. Thank you Alex!
Apr 11, 2022
From beginning to end, the dealership met all my
From beginning to end, the dealership met all my expectations and made the car buying experience painless.
Jan 14, 2022
The service process is always seamless at Vision. The job...
The service process is always seamless at Vision. The job was done quickly and properly. I look forward to bringing my Jeep back to Vision.
Nov 03, 2021
I absolutely love my New 2021 Jeep Gladiator..My...
I absolutely love my New 2021 Jeep Gladiator..My experience was Amazing! Thanks to Vision
Oct 30, 2021
First time at Vision and first time leasing a vehicle....
First time at Vision and first time leasing a vehicle. What a terrific experience! Alex Jankulovski was by far the best sales consultant I've ever dealt with. And a special shout out to Joe Provedenza for running such a quality dealership.
Pat M.
Sales & Leasing Consultant
Dec 30, 2021
Very pleased with my experience at dealership. They...
Very pleased with my experience at dealership. They couldn’t be any nicer. My salesman, Joe Cicione was so helpful ,went over everything for me Was outside
Oct 29, 2021
Bait, we have exactly the vehicle you want here now....
Bait, we have exactly the vehicle you want here now. Arrived at the dealership we sold that vehicle. Bait, another vehicle exactly what you want is due in next week just leave a deposit. A week later no vehicle. The Sales Manager sorry, it happens. Thoughts and prayers. Unprofessional from the first conversation.
Oct 28, 2021
CAUTION !! PATRICK MULLEN SALES MANAGER PLAYS WITH THE...
CAUTION !! PATRICK MULLEN SALES MANAGER PLAYS WITH THE NUMBERS AND DOESEN'T INFORM YOU OF THIS BEFORE THE DEAL IS FINALIZED !! BE CAREFUL BEFORE YOU SIGN ANY PAPER WORK, HE JACKED UP THE RETAIL PRICE $4,175 FROM STICKER PRICE FROM $ 40,920 TO $ 45,095 ON MY LEASE. I WASN'T TOLD THAT THIS WAS BEING DONE AND I SHOULD HAVE READ THE THOUSANDS OF FINE PRINT WORDS THEY GIVE YOU TO SIGN !! I WENT BACK TO VISION AND SPOKE TO HIM AND WAS TOLD THAT I SIGNED THE BINDING CONTRACT AND I HAD GOTTEN A GREAT DEAL !! YEA RIGHT $ 4,175 OVER RETAIL AND HE WONDERED WHY I WAS MAD !! SAD WAY TO DO BUSINESS !! SALES PERSON SCOTT MOLLER DIDN'T INFORM ME OF THE INCREASE EITHER !! VERY SAD EXPERIENCE
Jun 26, 2021
great place to shop for new or used cars or trucks.the...
great place to shop for new or used cars or trucks. the management very helpful .sales staff and service staff top notch .
May 29, 2021
My experience at vision was very positive. Scott was very...
My experience at vision was very positive. Scott was very helpful in making sure we found the right vehicle. Negotiation was simple and straightforward. Appraisal for my vehicle was quick and fair.
Scott M.
Sales & Leasing Consultant
Apr 16, 2022
Repeat customer for 2nd new Jeep purchase and it could
Repeat customer for 2nd new Jeep purchase and it could not have been easier. Friendly relationship, good service, good coffee, and more importantly, good deal. Joe D. And Scott M. could not have treated me more fairly. Thanks.
Jan 24, 2022
Excellent service. Would definitely recommend Vision to...
Excellent service. Would definitely recommend Vision to anyone that needs a new car or service.
Nov 28, 2021
Scott Moller was an absolute joy to work with. He was not...
Scott Moller was an absolute joy to work with. He was not pushy but very responsive. Scott found a car that was better than I could have hoped for at a fair price. I cannot emphasize how great Scott is and how happy I am with my experience.
Nov 03, 2021
All so nice and helpful! Will definitely go back for all...
All so nice and helpful! Will definitely go back for all cars we need in the future!
Nov 03, 2021
Vision made buying a car an amazing experience, will for...
Vision made buying a car an amazing experience, will for sure continue coming for future vehicles!
Jonathan P.
Detailer
Apr 28, 2022
We purchased a 2017 Chrysler Pacifica.
We purchased a 2017 Chrysler Pacifica. We test drove the vehicle before it was cleaned up. It was a mess but the only one on the lot with the options that we wanted. Alex worked closely with us to negotiate a deal. Our purchase was interrupted by Covid and it took several weeks to complete. They were very understanding and we were able to complete the purchase in person. The dealership was short staffed due to illness, but was able to deliver the vehicle on time and in good shape. It was, overall, a very pleasant experience. Thank you Alex!
Mar 11, 2022
Service staff go the extra mile, Staff I would rate as a
Service staff go the extra mile, Staff I would rate as a 10… Service mechanics get the job done, again I would rate them also as a 10. I have used the service department on several occasions, they are pleasant to deal with. Outstanding work service and mechanics…
Jan 25, 2022
Vehicle was left off with a long list & was done early....
Vehicle was left off with a long list & was done early. Great Experience Thanks Vision!!!
Nov 13, 2021
They were, friendly, accommodating and flexible. My...
They were, friendly, accommodating and flexible. My service was performed on time and accurately. I will definitely call them first when I need service again.
Oct 24, 2021
As always my team took care of my car and had it ready...
As always my team took care of my car and had it ready before the time I specified. I can't say enough about the service I received and why I call them My Team!
James W.
Sales & Leasing Consultant
Oct 19, 2021
Joe C & Joe P did a great job making the buying process...
Joe C & Joe P did a great job making the buying process simple and easy
Sep 28, 2021
Everyone I met with was extremely helpful and friendly! I...
Everyone I met with was extremely helpful and friendly! I am super happy with my purchase!
Aug 18, 2021
Helped me find the truck I wanted and the price I was...
Helped me find the truck I wanted and the price I was able to afford. Everyone was friendly and polite. Would recommend to other people.
Aug 04, 2021
Best dealership I have ever conducted bussiness with....
Best dealership I have ever conducted bussiness with. The sales and service staff are extremely knowledgeable and professional. They make the car buying process easy!
Jun 30, 2021
Decent experience, not good and certainly far from great....
Decent experience, not good and certainly far from great. Involved far too many trips to this dealership. We made an appointment with Bill for 5:30 PM. Unfortunately he was with someone until 6:30 PM yet no one else helped us or acknowledged us. Another visit as part of this trip was to actually close a deal yet no one helped me again for about an hour. Then, people that came in after me, with no appointment were helped ahead of me. Not good
Kelly S.
Parts Department
Sep 15, 2021
Every time I bring my Dodge Caravan into Vision of...
Every time I bring my Dodge Caravan into Vision of Penfield I am pleasantly with the service department. The work is always completed: on time, at the quoted price and with the quality I expect. Bob
Service
Dan P.
Service Advisor
Brendan S.
Service Advisor
Elizabeth L.
Service Administrator
Jim D.
Service Advisor
Jonathan P.
Detailer
Dan P.
Service Advisor
May 18, 2022
Dan and the other service department professionals are
Dan and the other service department professionals are always very knowledgeable and courteous. I recommend Vision
Apr 26, 2022
Good service and great waiting room friendly staff also
Good service and great waiting room friendly staff also not pushy free coffee or water nice touch
Apr 11, 2022
Vision took care of all my needs and more.
Vision took care of all my needs and more. Always a pleasure to do business with Vision. Love my Jeep.
Apr 08, 2022
First visit to service and it was great!
First visit to service and it was great! We will definitely be returning in the future.
Apr 04, 2022
The customer service was professional and business
The customer service was professional and business friendly.VISION of PENFIELD has my highest rating for service.👍🏽🙂
Joe P.
General Manager
Apr 16, 2022
Repeat customer for 2nd new Jeep purchase and it could
Repeat customer for 2nd new Jeep purchase and it could not have been easier. Friendly relationship, good service, good coffee, and more importantly, good deal. Joe D. And Scott M. could not have treated me more fairly. Thanks.
Apr 11, 2022
Vision took care of all my needs and more.
Vision took care of all my needs and more. Always a pleasure to do business with Vision. Love my Jeep.
Mar 26, 2022
Best dealership I have ever used, the salesman Jeff was
Best dealership I have ever used, the salesman Jeff was very knowledgeable and helpful, very happy with the service and my purchase, I highly recommend this dealership
Jan 31, 2022
Such great service. Dan is awesome and always takes care...
Such great service. Dan is awesome and always takes care of me. Joe Pro always is so professional. Thanks to both of you for getting my brakes changed so quickly!!!
Dec 30, 2021
Very pleased with my experience at dealership. They...
Very pleased with my experience at dealership. They couldn’t be any nicer. My salesman, Joe Cicione was so helpful ,went over everything for me Was outside
Dan G.
Finance Manager
Apr 25, 2022
Great place and awesome employees.
Great place and awesome employees. Had no issues purchasing a new vehicle. Salesmen weren’t pushy.
Apr 16, 2022
Repeat customer for 2nd new Jeep purchase and it could
Repeat customer for 2nd new Jeep purchase and it could not have been easier. Friendly relationship, good service, good coffee, and more importantly, good deal. Joe D. And Scott M. could not have treated me more fairly. Thanks.
Apr 11, 2022
Vision took care of all my needs and more.
Vision took care of all my needs and more. Always a pleasure to do business with Vision. Love my Jeep.
Apr 11, 2022
From beginning to end, the dealership met all my
From beginning to end, the dealership met all my expectations and made the car buying experience painless.
Mar 26, 2022
Best dealership I have ever used, the salesman Jeff was
Best dealership I have ever used, the salesman Jeff was very knowledgeable and helpful, very happy with the service and my purchase, I highly recommend this dealership
Brendan S.
Service Advisor
May 12, 2022
As I expected , top shelf service.
As I expected , top shelf service. Vehicle was done before expected, and contacted throughout. Bravo!