Staff
Management
Joe Provvidenza
General Manager
Ron Kyle
Service Manager
Scott Burr
Sales Manager
Dan Pieters
Service Advisor
Jul 27, 2021
Very fast service for my free oil change. No hard sell...
Very fast service for my free oil change. No hard sell for additional services that I didn't need. Six more words required before my review will be accepted.
Jul 27, 2021
This dealer provides great service and is always busy so...
This dealer provides great service and is always busy so you can’t always get your car in quickly. Thanks for your outstanding service. Done
Jul 24, 2021
The service department is one I trust. I like that they...
The service department is one I trust. I like that they explain what they need to fix. Only improvement I would suggest is to keep customers who are waiting apprised of how long the repair is going to be when it goes over the estimate. My sales contact is very personable and trustful. Thanks
Jul 22, 2021
I always appreciate the friendly greetings and the fast...
I always appreciate the friendly greetings and the fast and efficient service My car was finished while i waited and I was on my way
Jul 22, 2021
After a long absence due to a bad experience I...
After a long absence due to a bad experience I reluctantly returned to Vision for service and have received excellent service both times. They have earned my trust again and will return!
Joe Provvidenza
General Manager
Jul 27, 2021
Service Mgr, Ron Kyle took an interest in solving my...
Service Mgr, Ron Kyle took an interest in solving my problem. Issue was handled, and the service team, mechanics included, have always been very nice. I also like getting my truck back clean on the inside.
Jul 19, 2021
I had a great experience at Vision when looking for a new...
I had a great experience at Vision when looking for a new car. The sales person I worked with (Alex J. ) was so easy to work with. He spent so much time talking with me about the Jeep I was looking at and he was completely honest and genuine. He and his manager Joe P. were able to come up with an amazing deal that I couldn’t say no to. Alex explained everything to me and I didn’t feel pressured into anything. I would highly recommend them to anyone!
Jul 15, 2021
Very easy to work with. Would definitely come back. I...
Very easy to work with. Would definitely come back. I have purchased/leased several vehicles in the past, it was the easiest and most professional experience.
Jun 28, 2021
Great people and great service. Alex and Joe are awesome...
Great people and great service. Alex and Joe are awesome to work with!
Jun 27, 2021
great place to shop for new or used cars or trucks.the...
great place to shop for new or used cars or trucks. the management very helpful .sales staff and service staff top notch .
Dan Gulick
Finance Manager
Jul 21, 2021
Jeff Fagan was a true professional. He made my experience...
Jeff Fagan was a true professional. He made my experience getting a truck a very pleasant and very enjoyable time. No hassles and was not a long grueling processes like other dealerships can be.
Jul 15, 2021
Very easy to work with. Would definitely come back. I...
Very easy to work with. Would definitely come back. I have purchased/leased several vehicles in the past, it was the easiest and most professional experience.
Jul 02, 2021
I highly recommend this dealership if your in need of a...
I highly recommend this dealership if your in need of a Vehicle! Go see Jeff! They will work with you to get the perfect Vehicle!
Jun 30, 2021
Decent experience, not good and certainly far from great....
Decent experience, not good and certainly far from great. Involved far too many trips to this dealership. We made an appointment with Bill for 5:30 PM. Unfortunately he was with someone until 6:30 PM yet no one else helped us or acknowledged us. Another visit as part of this trip was to actually close a deal yet no one helped me again for about an hour. Then, people that came in after me, with no appointment were helped ahead of me. Not good
Jun 29, 2021
Great experience in the sales department and the service...
Great experience in the sales department and the service department
Ron Kyle
Service Manager
Jul 27, 2021
Service Mgr, Ron Kyle took an interest in solving my...
Service Mgr, Ron Kyle took an interest in solving my problem. Issue was handled, and the service team, mechanics included, have always been very nice. I also like getting my truck back clean on the inside.
Jul 22, 2021
I always appreciate the friendly greetings and the fast...
I always appreciate the friendly greetings and the fast and efficient service My car was finished while i waited and I was on my way
Jun 30, 2021
Service was quick and thorough. The tech, Rich Elliott...
Service was quick and thorough. The tech, Rich Elliott is knowledgeable and proficient. The service manager, Ron was able to get me in quickly for an appointment at the last minute.
Jun 27, 2021
great place to shop for new or used cars or trucks.the...
great place to shop for new or used cars or trucks. the management very helpful .sales staff and service staff top notch .
Jun 23, 2021
TOP NOTCH, QUICK PERCISE DIAGNOSIS FROM RON KYLE AND HIS...
TOP NOTCH, QUICK PERCISE DIAGNOSIS FROM RON KYLE AND HIS TEAM MATE FRANK AND DAN! REPAIR TO FOLLOW..THANK YOU! ALWAYS RECOMMEND THEM TO FRIENDS AND FAMILY!
Bill Watt
Sales & Leasing Consultant
Jul 22, 2021
We came in on short notice not long before closing and...
We came in on short notice not long before closing and Bill Watt was a patient and showed us exactly what we were looking for. Friendly, knowledgeable staff. Easy to work with - highly recommend Bill Watt!
Jul 15, 2021
Very easy to work with. Would definitely come back. I...
Very easy to work with. Would definitely come back. I have purchased/leased several vehicles in the past, it was the easiest and most professional experience.
Jun 30, 2021
Decent experience, not good and certainly far from great....
Decent experience, not good and certainly far from great. Involved far too many trips to this dealership. We made an appointment with Bill for 5:30 PM. Unfortunately he was with someone until 6:30 PM yet no one else helped us or acknowledged us. Another visit as part of this trip was to actually close a deal yet no one helped me again for about an hour. Then, people that came in after me, with no appointment were helped ahead of me. Not good
Jun 25, 2021
Will continue to work with the great team at Vision Dodge...
Will continue to work with the great team at Vision Dodge for my sales and service needs!
Jun 07, 2021
The only place to go if you want great service, superior...
The only place to go if you want great service, superior vehicles and an overall exceptional car buying experience! Vision has it all! Your search is over.
Joe Cicione
Sales & Leasing Consultant
Jul 15, 2021
Very easy to work with. Would definitely come back. I...
Very easy to work with. Would definitely come back. I have purchased/leased several vehicles in the past, it was the easiest and most professional experience.
Jun 27, 2021
great place to shop for new or used cars or trucks.the...
great place to shop for new or used cars or trucks. the management very helpful .sales staff and service staff top notch .
Jun 25, 2021
Will continue to work with the great team at Vision Dodge...
Will continue to work with the great team at Vision Dodge for my sales and service needs!
May 27, 2021
The moment I walked in I was impressed with all the...
The moment I walked in I was impressed with all the service and how accommodating and honest everyone was about the process. Would recommend over and over again.
Apr 23, 2021
Well this was the third time I had to wait over 2.5 hours...
Well this was the third time I had to wait over 2.5 hours for my car and now the same symbol is on again😞
Elizabeth LaDelfa
Service Administrator
Jul 10, 2021
Thank you for sending me the email so I can keep up with...
Thank you for sending me the email so I can keep up with my van Thanks to Dan who got me the credit card threw Vision Dodge. I have to change my address to my new one 9 Bobrich Drive rochester ny 14610
Jun 30, 2021
Service was quick and thorough. The tech, Rich Elliott...
Service was quick and thorough. The tech, Rich Elliott is knowledgeable and proficient. The service manager, Ron was able to get me in quickly for an appointment at the last minute.
Jun 18, 2021
As always, on top of their game. Dan is very...
As always, on top of their game. Dan is very good..bla,bla,this 25 words is too many words! bla bla we like you.
May 19, 2021
I have been a customer of Vision Dodge/Jeep for many...
I have been a customer of Vision Dodge/Jeep for many years. Every service experience has been good. Service department AOK ! Keep up the good work !
May 10, 2021
All service staff performed an outstanding job on...
All service staff performed an outstanding job on servicing my vehicle. Personable, fast, had an enjoyable experience. Pass along my comments to the staff. Will be back for future service. 👍👍👍👍👍👍👍👍👍👍 a 10! Thanks again, John. Also a 👍 to Sales. Always help full
Jim Dengal
Service Advisor
Jul 23, 2021
GREAT! Repaired what was an issue, Checked recall item...
GREAT! Repaired what was an issue, Checked recall item and everything was done professionally with information to me if needed. Awesome Courteous I will Return
Jul 10, 2021
Thank you for sending me the email so I can keep up with...
Thank you for sending me the email so I can keep up with my van Thanks to Dan who got me the credit card threw Vision Dodge. I have to change my address to my new one 9 Bobrich Drive rochester ny 14610
Jul 05, 2021
Had a problem with my AC and within my warranty they...
Had a problem with my AC and within my warranty they filled it with Freon and then also a leak detector dye. I just brought it in for another oil change and tire rotation and they went ahead and checked the AC system for me. Great service, great help thank you!
Jun 16, 2021
Friendly and very accommodating. Answers any and all...
Friendly and very accommodating. Answers any and all questions. Cares about what the customers needs and wants are. Have recommended the dealership to friends and family.
Jun 09, 2021
Everything was done to my satisfaction. Service writers...
Everything was done to my satisfaction. Service writers listen to what you have to say so that concerns are conveyed correctly to the mechanics Overall great experience
Eric Dietl
Sales & Leasing Consultant
Jun 30, 2021
Decent experience, not good and certainly far from great....
Decent experience, not good and certainly far from great. Involved far too many trips to this dealership. We made an appointment with Bill for 5:30 PM. Unfortunately he was with someone until 6:30 PM yet no one else helped us or acknowledged us. Another visit as part of this trip was to actually close a deal yet no one helped me again for about an hour. Then, people that came in after me, with no appointment were helped ahead of me. Not good
Jun 10, 2021
I must say that everyone that work with me rock,...
I must say that everyone that work with me rock, especially Eric he went out of his way to please me. My experience went well
Jun 07, 2021
The only place to go if you want great service, superior...
The only place to go if you want great service, superior vehicles and an overall exceptional car buying experience! Vision has it all! Your search is over.
Jun 01, 2021
Very pleased with my salesperson Eric Dietl. Overall...
Very pleased with my salesperson Eric Dietl. Overall experience was good except I had to wait 10 weeks for my truck. Pricing was ok, not exceptional
May 25, 2021
Very pleased working with Eric Dtiel. He was very...
Very pleased working with Eric Dtiel. He was very helpful with my purchasing decisions for my new truck, plus working with me on the day of delivery
Jeff Fagen
Sales & Leasing Consultant
Jul 21, 2021
Jeff Fagan was a true professional. He made my experience...
Jeff Fagan was a true professional. He made my experience getting a truck a very pleasant and very enjoyable time. No hassles and was not a long grueling processes like other dealerships can be.
Jul 20, 2021
Vision Chrysler Dodge Jeep Ram of Penfield is absolutely...
Vision Chrysler Dodge Jeep Ram of Penfield is absolutely fantastic. Hands down the most helpful, knowledgeable, friendly dealership I have been to. They are ALWAYS willing to help. From service to sales to finance, I couldn't ask for a better group of people.
Jul 15, 2021
Jeff fagan was a true professional. He made our...
Jeff fagan was a true professional. He made our experience buying a truck a very pleasant and very enjoyable time. I would go back to him
Jul 02, 2021
I highly recommend this dealership if your in need of a...
I highly recommend this dealership if your in need of a Vehicle! Go see Jeff! They will work with you to get the perfect Vehicle!
Jun 30, 2021
The dealership catered exactly to my needs after finding...
The dealership catered exactly to my needs after finding out they wanted to make a new deal with me. This Dealership has the upmost professionalism
Pat Mullen
Sales & Leasing Consultant
Jun 27, 2021
great place to shop for new or used cars or trucks.the...
great place to shop for new or used cars or trucks. the management very helpful .sales staff and service staff top notch .
May 30, 2021
My experience at vision was very positive. Scott was very...
My experience at vision was very positive. Scott was very helpful in making sure we found the right vehicle. Negotiation was simple and straightforward. Appraisal for my vehicle was quick and fair.
May 06, 2021
The Dealer was willing to go the ertra mile to get my...
The Dealer was willing to go the ertra mile to get my business and made the purchase price lower than there competition, it worked I bought
Apr 14, 2021
Very informative which is rare in the car buying world....
Very informative which is rare in the car buying world. Went above and beyond to get me a better deal than I got at the first place I went. HIGHLY RECOMMEND. Thanks again kid.
Mar 15, 2021
Service Department is top notch!!!Great work and very...
Service Department is top notch!!! Great work and very professional. Ron Kyle is outstanding to deal with and always goes above and beyond for the customer.
Alex Jankulovski
Sales & Leasing Consultant
Jul 28, 2021
Alex Jankulovski, introduced to my family through Joe...
Alex Jankulovski, introduced to my family through Joe Providenza, has been instrumental in providing my family with quality automobiles and has treated my family like a part of the Vision Family. I wish to also Joe Providenza in looking out for us and providing us with such a positive experience. They should both be commended! Further, since the website does not allow for us to give all of the service advisors an excellent rating (it limits 10), I wish to use this space to give all at Vision Chrysler Dodge Jeep Ram of Penfield the highest possible ratings!
Jul 27, 2021
Alex did a great job I would recommend him to family and...
Alex did a great job I would recommend him to family and friends to buy a vehicle.Friendly fast service and got me the deal I was looking for.
Jul 19, 2021
I had a great experience at Vision when looking for a new...
I had a great experience at Vision when looking for a new car. The sales person I worked with (Alex J. ) was so easy to work with. He spent so much time talking with me about the Jeep I was looking at and he was completely honest and genuine. He and his manager Joe P. were able to come up with an amazing deal that I couldn’t say no to. Alex explained everything to me and I didn’t feel pressured into anything. I would highly recommend them to anyone!
Jun 28, 2021
Great people and great service. Alex and Joe are awesome...
Great people and great service. Alex and Joe are awesome to work with!
Jun 08, 2021
From sales,finance and service everyone I have ever dealt...
From sales,finance and service everyone I have ever dealt with a very attentive and respectful. Alex J is awesome. I'm a repeat customer
Scott Moller
Sales & Leasing Consultant
Jul 26, 2021
Very professional and helpful ….Was done online, very...
Very professional and helpful …. Was done online, very prompt, straight forward and friendly No games played, just gave price terms and stuck with their words
May 30, 2021
My experience at vision was very positive. Scott was very...
My experience at vision was very positive. Scott was very helpful in making sure we found the right vehicle. Negotiation was simple and straightforward. Appraisal for my vehicle was quick and fair.
May 27, 2021
I had a problem with being able to get the car due to...
I had a problem with being able to get the car due to papers not being received from Dodge/Chrysler, but once the dealership received them, & I was able to come get the car, I received excellent customer service at the dealership. Scott Moller took the time to go through the dashboard features of my new car, which I thought was great!! It was a pleasure to do business with this dealership.
May 27, 2021
My salesperson was very helpful both times I visited. I...
My salesperson was very helpful both times I visited. I had some special requests and he was very agreeable. I have already referred others to this dealership
May 19, 2021
Everyone was very friendly and personable. The pricing...
Everyone was very friendly and personable. The pricing got confusing. I was given a monthly price over $110 more than quoted when I ordered my Durango RT. Then when I asked for an explanation, I was given a price only $50 more. I’m still confused on why the numbers were all over the place at the end.
Scott Burr
Sales Manager
Jun 30, 2021
Decent experience, not good and certainly far from great....
Decent experience, not good and certainly far from great. Involved far too many trips to this dealership. We made an appointment with Bill for 5:30 PM. Unfortunately he was with someone until 6:30 PM yet no one else helped us or acknowledged us. Another visit as part of this trip was to actually close a deal yet no one helped me again for about an hour. Then, people that came in after me, with no appointment were helped ahead of me. Not good
Jun 27, 2021
great place to shop for new or used cars or trucks.the...
great place to shop for new or used cars or trucks. the management very helpful .sales staff and service staff top notch .
Jun 10, 2021
I must say that everyone that work with me rock,...
I must say that everyone that work with me rock, especially Eric he went out of his way to please me. My experience went well
Apr 07, 2021
You go there to get good service and some employees don't...
You go there to get good service and some employees don't know how to treat their clients. Some of them look like they don't want to take care the complain we have. My personal opinion doesn't recommend any one go to this dealer.
Mar 09, 2021
Dealership was great to work with, low pressure fair...
Dealership was great to work with, low pressure fair pricing great follow through and an overall welcoming environment! Would highly recommend and will definitely return for service.
James Wells
Sales & Leasing Consultant
Jun 30, 2021
Decent experience, not good and certainly far from great....
Decent experience, not good and certainly far from great. Involved far too many trips to this dealership. We made an appointment with Bill for 5:30 PM. Unfortunately he was with someone until 6:30 PM yet no one else helped us or acknowledged us. Another visit as part of this trip was to actually close a deal yet no one helped me again for about an hour. Then, people that came in after me, with no appointment were helped ahead of me. Not good
Jun 07, 2021
I'm beyond grateful for all your assistance. Great...
I'm beyond grateful for all your assistance. Great service! James is awesome! James went above and beyond to offer the best service. I'm beyond grateful.
May 06, 2021
The Dealer was willing to go the ertra mile to get my...
The Dealer was willing to go the ertra mile to get my business and made the purchase price lower than there competition, it worked I bought
Apr 23, 2021
Excellent customer service. I also received a follow up...
Excellent customer service. I also received a follow up call to check in and make sure I was happy with my purchase. I had a great experience and have already recommended Vison.
Apr 19, 2021
Very polite and listen to what your looking for in a car....
Very polite and listen to what your looking for in a car. I went for specific car and they showed that car and another car close to price range. Definitely will be going back
James Baker
Service Technician
Jul 10, 2021
Thank you for sending me the email so I can keep up with...
Thank you for sending me the email so I can keep up with my van Thanks to Dan who got me the credit card threw Vision Dodge. I have to change my address to my new one 9 Bobrich Drive rochester ny 14610
May 05, 2021
James Baker is the best. I always make sure to ask for...
James Baker is the best. I always make sure to ask for him. He never tries to sell me things I don't need. He is friendly, knowledgeable and very quick! I would not trust anyone else with my car. I recommend him to everyone I know - even if they didn't buy their car there (which they should)!!
May 05, 2021
Did the online booking for an oil change since no one was...
Did the online booking for an oil change since no one was answering the phones when I called. They were very quick with my service that I needed and I was out a lot faster than I anticipated.
Tim Brown
Service Technician
Jul 24, 2021
Great service as always!!! I’m always thankful for the...
Great service as always!!! I’m always thankful for the kind and exceptional service at Vision DCJR. Staff is efficient and friendly and always very accommodating to my schedule
Jul 10, 2021
Thank you for sending me the email so I can keep up with...
Thank you for sending me the email so I can keep up with my van Thanks to Dan who got me the credit card threw Vision Dodge. I have to change my address to my new one 9 Bobrich Drive rochester ny 14610
Jun 16, 2021
Friendly and very accommodating. Answers any and all...
Friendly and very accommodating. Answers any and all questions. Cares about what the customers needs and wants are. Have recommended the dealership to friends and family.
Rich Elliott
Service Technician
Jul 10, 2021
Thank you for sending me the email so I can keep up with...
Thank you for sending me the email so I can keep up with my van Thanks to Dan who got me the credit card threw Vision Dodge. I have to change my address to my new one 9 Bobrich Drive rochester ny 14610
Jun 30, 2021
Service was quick and thorough. The tech, Rich Elliott...
Service was quick and thorough. The tech, Rich Elliott is knowledgeable and proficient. The service manager, Ron was able to get me in quickly for an appointment at the last minute.
Jun 08, 2021
Service is always slow and then you have different...
Service is always slow and then you have different stories. Third time in a row they didn't get done in a timely manner and communication bad. Don't know who I worked with
Astrit Gaxha
Service Technician
Jul 24, 2021
Great service as always!!! I’m always thankful for the...
Great service as always!!! I’m always thankful for the kind and exceptional service at Vision DCJR. Staff is efficient and friendly and always very accommodating to my schedule
Jul 10, 2021
Thank you for sending me the email so I can keep up with...
Thank you for sending me the email so I can keep up with my van Thanks to Dan who got me the credit card threw Vision Dodge. I have to change my address to my new one 9 Bobrich Drive rochester ny 14610
May 08, 2021
Greetings - Never disappointed! Excellent work....
Greetings - Never disappointed! Excellent work. Professional people. Friendly people. Honest work. What more can I say here! That is everything in a nutshell - Thank you!
Eric Roth
Service Technician
Jul 05, 2021
Had a problem with my AC and within my warranty they...
Had a problem with my AC and within my warranty they filled it with Freon and then also a leak detector dye. I just brought it in for another oil change and tire rotation and they went ahead and checked the AC system for me. Great service, great help thank you!
Jun 30, 2021
The dealership catered exactly to my needs after finding...
The dealership catered exactly to my needs after finding out they wanted to make a new deal with me. This Dealership has the upmost professionalism
May 27, 2021
Quick, friendly, an to the point!!! It was a great...
Quick, friendly, an to the point!!! It was a great experience I would recommend anyone to get service here for sure. Thanks for my new truck and a great service team!!!
Mark Tantillo
Service Technician
Jul 24, 2021
The service department is one I trust. I like that they...
The service department is one I trust. I like that they explain what they need to fix. Only improvement I would suggest is to keep customers who are waiting apprised of how long the repair is going to be when it goes over the estimate. My sales contact is very personable and trustful. Thanks
Jun 15, 2021
So far so good! - Mark (don't know his last name) was...
So far so good! - Mark (don't know his last name) was very thorough and friendly when he called. I appreciate the service department making me aware of regular maintenance items and understanding that I cant do them all but can tackle a few at a time.
May 17, 2021
I am always very satisfied with visions service...
I am always very satisfied with visions service department. The staff are always very friendly and polite and get you in and out as quickly as possible. I highly recommend them
Will Crane
Service Technician
Jul 27, 2021
This dealer provides great service and is always busy so...
This dealer provides great service and is always busy so you can’t always get your car in quickly. Thanks for your outstanding service. Done
Jul 27, 2021
Service Mgr, Ron Kyle took an interest in solving my...
Service Mgr, Ron Kyle took an interest in solving my problem. Issue was handled, and the service team, mechanics included, have always been very nice. I also like getting my truck back clean on the inside.
Andrew Lachiusa
Detailer
Jul 10, 2021
Thank you for sending me the email so I can keep up with...
Thank you for sending me the email so I can keep up with my van Thanks to Dan who got me the credit card threw Vision Dodge. I have to change my address to my new one 9 Bobrich Drive rochester ny 14610
May 27, 2021
Quick, friendly, an to the point!!! It was a great...
Quick, friendly, an to the point!!! It was a great experience I would recommend anyone to get service here for sure. Thanks for my new truck and a great service team!!!
Jim McClarrie
Service Technician
Jul 10, 2021
Thank you for sending me the email so I can keep up with...
Thank you for sending me the email so I can keep up with my van Thanks to Dan who got me the credit card threw Vision Dodge. I have to change my address to my new one 9 Bobrich Drive rochester ny 14610
May 17, 2021
Incredible service also they got me in and out as always....
Incredible service also they got me in and out as always. Thank you Dan Pieters Jim McClarrie I have never had a bad experience at Vision
Chris O'Connor
Service Technician
Jul 10, 2021
Thank you for sending me the email so I can keep up with...
Thank you for sending me the email so I can keep up with my van Thanks to Dan who got me the credit card threw Vision Dodge. I have to change my address to my new one 9 Bobrich Drive rochester ny 14610
May 05, 2021
Did the online booking for an oil change since no one was...
Did the online booking for an oil change since no one was answering the phones when I called. They were very quick with my service that I needed and I was out a lot faster than I anticipated.
Ron Ebersold
Parts Department Manager
Jun 03, 2021
The service department at vision always takes great care...
The service department at vision always takes great care of my vehicle. They are efficient, courteous, and thorough every time I come in. They have my trust, and my business!
Paul Foreman
Service Technician
Jul 10, 2021
Thank you for sending me the email so I can keep up with...
Thank you for sending me the email so I can keep up with my van Thanks to Dan who got me the credit card threw Vision Dodge. I have to change my address to my new one 9 Bobrich Drive rochester ny 14610
Ryan Grant
Service Technician
Jul 24, 2021
The service department is one I trust. I like that they...
The service department is one I trust. I like that they explain what they need to fix. Only improvement I would suggest is to keep customers who are waiting apprised of how long the repair is going to be when it goes over the estimate. My sales contact is very personable and trustful. Thanks
Brendan Schwartz
Service Advisor
Jul 24, 2021
The service department is one I trust. I like that they...
The service department is one I trust. I like that they explain what they need to fix. Only improvement I would suggest is to keep customers who are waiting apprised of how long the repair is going to be when it goes over the estimate. My sales contact is very personable and trustful. Thanks
Sales
Bill Watt
Sales & Leasing Consultant
Joe Cicione
Sales & Leasing Consultant
Eric Dietl
Sales & Leasing Consultant
Jeff Fagen
Sales & Leasing Consultant
Pat Mullen
Sales & Leasing Consultant
Alex Jankulovski
Sales & Leasing Consultant
Scott Moller
Sales & Leasing Consultant
James Wells
Sales & Leasing Consultant
Anthony Furco
Sales & Leasing Consultant
Joe Gundy
Sales & Leasing Consultant
Dan Pieters
Service Advisor
Jul 27, 2021
Very fast service for my free oil change. No hard sell...
Very fast service for my free oil change. No hard sell for additional services that I didn't need. Six more words required before my review will be accepted.
Jul 27, 2021
This dealer provides great service and is always busy so...
This dealer provides great service and is always busy so you can’t always get your car in quickly. Thanks for your outstanding service. Done
Jul 24, 2021
The service department is one I trust. I like that they...
The service department is one I trust. I like that they explain what they need to fix. Only improvement I would suggest is to keep customers who are waiting apprised of how long the repair is going to be when it goes over the estimate. My sales contact is very personable and trustful. Thanks
Jul 22, 2021
I always appreciate the friendly greetings and the fast...
I always appreciate the friendly greetings and the fast and efficient service My car was finished while i waited and I was on my way
Jul 22, 2021
After a long absence due to a bad experience I...
After a long absence due to a bad experience I reluctantly returned to Vision for service and have received excellent service both times. They have earned my trust again and will return!
Joe Provvidenza
General Manager
Jul 27, 2021
Service Mgr, Ron Kyle took an interest in solving my...
Service Mgr, Ron Kyle took an interest in solving my problem. Issue was handled, and the service team, mechanics included, have always been very nice. I also like getting my truck back clean on the inside.
Jul 19, 2021
I had a great experience at Vision when looking for a new...
I had a great experience at Vision when looking for a new car. The sales person I worked with (Alex J. ) was so easy to work with. He spent so much time talking with me about the Jeep I was looking at and he was completely honest and genuine. He and his manager Joe P. were able to come up with an amazing deal that I couldn’t say no to. Alex explained everything to me and I didn’t feel pressured into anything. I would highly recommend them to anyone!
Jul 15, 2021
Very easy to work with. Would definitely come back. I...
Very easy to work with. Would definitely come back. I have purchased/leased several vehicles in the past, it was the easiest and most professional experience.
Jun 28, 2021
Great people and great service. Alex and Joe are awesome...
Great people and great service. Alex and Joe are awesome to work with!
Jun 27, 2021
great place to shop for new or used cars or trucks.the...
great place to shop for new or used cars or trucks. the management very helpful .sales staff and service staff top notch .
Dan Gulick
Finance Manager
Jul 21, 2021
Jeff Fagan was a true professional. He made my experience...
Jeff Fagan was a true professional. He made my experience getting a truck a very pleasant and very enjoyable time. No hassles and was not a long grueling processes like other dealerships can be.
Jul 15, 2021
Very easy to work with. Would definitely come back. I...
Very easy to work with. Would definitely come back. I have purchased/leased several vehicles in the past, it was the easiest and most professional experience.
Jul 02, 2021
I highly recommend this dealership if your in need of a...
I highly recommend this dealership if your in need of a Vehicle! Go see Jeff! They will work with you to get the perfect Vehicle!
Jun 30, 2021
Decent experience, not good and certainly far from great....
Decent experience, not good and certainly far from great. Involved far too many trips to this dealership. We made an appointment with Bill for 5:30 PM. Unfortunately he was with someone until 6:30 PM yet no one else helped us or acknowledged us. Another visit as part of this trip was to actually close a deal yet no one helped me again for about an hour. Then, people that came in after me, with no appointment were helped ahead of me. Not good
Jun 29, 2021
Great experience in the sales department and the service...
Great experience in the sales department and the service department
Ron Kyle
Service Manager
Jul 27, 2021
Service Mgr, Ron Kyle took an interest in solving my...
Service Mgr, Ron Kyle took an interest in solving my problem. Issue was handled, and the service team, mechanics included, have always been very nice. I also like getting my truck back clean on the inside.
Jul 22, 2021
I always appreciate the friendly greetings and the fast...
I always appreciate the friendly greetings and the fast and efficient service My car was finished while i waited and I was on my way
Jun 30, 2021
Service was quick and thorough. The tech, Rich Elliott...
Service was quick and thorough. The tech, Rich Elliott is knowledgeable and proficient. The service manager, Ron was able to get me in quickly for an appointment at the last minute.
Jun 27, 2021
great place to shop for new or used cars or trucks.the...
great place to shop for new or used cars or trucks. the management very helpful .sales staff and service staff top notch .
Jun 23, 2021
TOP NOTCH, QUICK PERCISE DIAGNOSIS FROM RON KYLE AND HIS...
TOP NOTCH, QUICK PERCISE DIAGNOSIS FROM RON KYLE AND HIS TEAM MATE FRANK AND DAN! REPAIR TO FOLLOW..THANK YOU! ALWAYS RECOMMEND THEM TO FRIENDS AND FAMILY!
Bill Watt
Sales & Leasing Consultant
Jul 22, 2021
We came in on short notice not long before closing and...
We came in on short notice not long before closing and Bill Watt was a patient and showed us exactly what we were looking for. Friendly, knowledgeable staff. Easy to work with - highly recommend Bill Watt!
Jul 15, 2021
Very easy to work with. Would definitely come back. I...
Very easy to work with. Would definitely come back. I have purchased/leased several vehicles in the past, it was the easiest and most professional experience.
Jun 30, 2021
Decent experience, not good and certainly far from great....
Decent experience, not good and certainly far from great. Involved far too many trips to this dealership. We made an appointment with Bill for 5:30 PM. Unfortunately he was with someone until 6:30 PM yet no one else helped us or acknowledged us. Another visit as part of this trip was to actually close a deal yet no one helped me again for about an hour. Then, people that came in after me, with no appointment were helped ahead of me. Not good
Jun 25, 2021
Will continue to work with the great team at Vision Dodge...
Will continue to work with the great team at Vision Dodge for my sales and service needs!
Jun 07, 2021
The only place to go if you want great service, superior...
The only place to go if you want great service, superior vehicles and an overall exceptional car buying experience! Vision has it all! Your search is over.
Joe Cicione
Sales & Leasing Consultant
Jul 15, 2021
Very easy to work with. Would definitely come back. I...
Very easy to work with. Would definitely come back. I have purchased/leased several vehicles in the past, it was the easiest and most professional experience.
Jun 27, 2021
great place to shop for new or used cars or trucks.the...
great place to shop for new or used cars or trucks. the management very helpful .sales staff and service staff top notch .
Jun 25, 2021
Will continue to work with the great team at Vision Dodge...
Will continue to work with the great team at Vision Dodge for my sales and service needs!
May 27, 2021
The moment I walked in I was impressed with all the...
The moment I walked in I was impressed with all the service and how accommodating and honest everyone was about the process. Would recommend over and over again.
Apr 23, 2021
Well this was the third time I had to wait over 2.5 hours...
Well this was the third time I had to wait over 2.5 hours for my car and now the same symbol is on again😞
Elizabeth LaDelfa
Service Administrator
Jul 10, 2021
Thank you for sending me the email so I can keep up with...
Thank you for sending me the email so I can keep up with my van Thanks to Dan who got me the credit card threw Vision Dodge. I have to change my address to my new one 9 Bobrich Drive rochester ny 14610
Jun 30, 2021
Service was quick and thorough. The tech, Rich Elliott...
Service was quick and thorough. The tech, Rich Elliott is knowledgeable and proficient. The service manager, Ron was able to get me in quickly for an appointment at the last minute.
Jun 18, 2021
As always, on top of their game. Dan is very...
As always, on top of their game. Dan is very good..bla,bla,this 25 words is too many words! bla bla we like you.
May 19, 2021
I have been a customer of Vision Dodge/Jeep for many...
I have been a customer of Vision Dodge/Jeep for many years. Every service experience has been good. Service department AOK ! Keep up the good work !
May 10, 2021
All service staff performed an outstanding job on...
All service staff performed an outstanding job on servicing my vehicle. Personable, fast, had an enjoyable experience. Pass along my comments to the staff. Will be back for future service. 👍👍👍👍👍👍👍👍👍👍 a 10! Thanks again, John. Also a 👍 to Sales. Always help full
Jim Dengal
Service Advisor
Jul 23, 2021
GREAT! Repaired what was an issue, Checked recall item...
GREAT! Repaired what was an issue, Checked recall item and everything was done professionally with information to me if needed. Awesome Courteous I will Return
Jul 10, 2021
Thank you for sending me the email so I can keep up with...
Thank you for sending me the email so I can keep up with my van Thanks to Dan who got me the credit card threw Vision Dodge. I have to change my address to my new one 9 Bobrich Drive rochester ny 14610
Jul 05, 2021
Had a problem with my AC and within my warranty they...
Had a problem with my AC and within my warranty they filled it with Freon and then also a leak detector dye. I just brought it in for another oil change and tire rotation and they went ahead and checked the AC system for me. Great service, great help thank you!
Jun 16, 2021
Friendly and very accommodating. Answers any and all...
Friendly and very accommodating. Answers any and all questions. Cares about what the customers needs and wants are. Have recommended the dealership to friends and family.
Jun 09, 2021
Everything was done to my satisfaction. Service writers...
Everything was done to my satisfaction. Service writers listen to what you have to say so that concerns are conveyed correctly to the mechanics Overall great experience
Eric Dietl
Sales & Leasing Consultant
Jun 30, 2021
Decent experience, not good and certainly far from great....
Decent experience, not good and certainly far from great. Involved far too many trips to this dealership. We made an appointment with Bill for 5:30 PM. Unfortunately he was with someone until 6:30 PM yet no one else helped us or acknowledged us. Another visit as part of this trip was to actually close a deal yet no one helped me again for about an hour. Then, people that came in after me, with no appointment were helped ahead of me. Not good
Jun 10, 2021
I must say that everyone that work with me rock,...
I must say that everyone that work with me rock, especially Eric he went out of his way to please me. My experience went well
Jun 07, 2021
The only place to go if you want great service, superior...
The only place to go if you want great service, superior vehicles and an overall exceptional car buying experience! Vision has it all! Your search is over.
Jun 01, 2021
Very pleased with my salesperson Eric Dietl. Overall...
Very pleased with my salesperson Eric Dietl. Overall experience was good except I had to wait 10 weeks for my truck. Pricing was ok, not exceptional
May 25, 2021
Very pleased working with Eric Dtiel. He was very...
Very pleased working with Eric Dtiel. He was very helpful with my purchasing decisions for my new truck, plus working with me on the day of delivery
Jeff Fagen
Sales & Leasing Consultant
Jul 21, 2021
Jeff Fagan was a true professional. He made my experience...
Jeff Fagan was a true professional. He made my experience getting a truck a very pleasant and very enjoyable time. No hassles and was not a long grueling processes like other dealerships can be.
Jul 20, 2021
Vision Chrysler Dodge Jeep Ram of Penfield is absolutely...
Vision Chrysler Dodge Jeep Ram of Penfield is absolutely fantastic. Hands down the most helpful, knowledgeable, friendly dealership I have been to. They are ALWAYS willing to help. From service to sales to finance, I couldn't ask for a better group of people.
Jul 15, 2021
Jeff fagan was a true professional. He made our...
Jeff fagan was a true professional. He made our experience buying a truck a very pleasant and very enjoyable time. I would go back to him
Jul 02, 2021
I highly recommend this dealership if your in need of a...
I highly recommend this dealership if your in need of a Vehicle! Go see Jeff! They will work with you to get the perfect Vehicle!
Jun 30, 2021
The dealership catered exactly to my needs after finding...
The dealership catered exactly to my needs after finding out they wanted to make a new deal with me. This Dealership has the upmost professionalism
Pat Mullen
Sales & Leasing Consultant
Jun 27, 2021
great place to shop for new or used cars or trucks.the...
great place to shop for new or used cars or trucks. the management very helpful .sales staff and service staff top notch .
May 30, 2021
My experience at vision was very positive. Scott was very...
My experience at vision was very positive. Scott was very helpful in making sure we found the right vehicle. Negotiation was simple and straightforward. Appraisal for my vehicle was quick and fair.
May 06, 2021
The Dealer was willing to go the ertra mile to get my...
The Dealer was willing to go the ertra mile to get my business and made the purchase price lower than there competition, it worked I bought
Apr 14, 2021
Very informative which is rare in the car buying world....
Very informative which is rare in the car buying world. Went above and beyond to get me a better deal than I got at the first place I went. HIGHLY RECOMMEND. Thanks again kid.
Mar 15, 2021
Service Department is top notch!!!Great work and very...
Service Department is top notch!!! Great work and very professional. Ron Kyle is outstanding to deal with and always goes above and beyond for the customer.
Alex Jankulovski
Sales & Leasing Consultant
Jul 28, 2021
Alex Jankulovski, introduced to my family through Joe...
Alex Jankulovski, introduced to my family through Joe Providenza, has been instrumental in providing my family with quality automobiles and has treated my family like a part of the Vision Family. I wish to also Joe Providenza in looking out for us and providing us with such a positive experience. They should both be commended! Further, since the website does not allow for us to give all of the service advisors an excellent rating (it limits 10), I wish to use this space to give all at Vision Chrysler Dodge Jeep Ram of Penfield the highest possible ratings!
Jul 27, 2021
Alex did a great job I would recommend him to family and...
Alex did a great job I would recommend him to family and friends to buy a vehicle.Friendly fast service and got me the deal I was looking for.
Jul 19, 2021
I had a great experience at Vision when looking for a new...
I had a great experience at Vision when looking for a new car. The sales person I worked with (Alex J. ) was so easy to work with. He spent so much time talking with me about the Jeep I was looking at and he was completely honest and genuine. He and his manager Joe P. were able to come up with an amazing deal that I couldn’t say no to. Alex explained everything to me and I didn’t feel pressured into anything. I would highly recommend them to anyone!
Jun 28, 2021
Great people and great service. Alex and Joe are awesome...
Great people and great service. Alex and Joe are awesome to work with!
Jun 08, 2021
From sales,finance and service everyone I have ever dealt...
From sales,finance and service everyone I have ever dealt with a very attentive and respectful. Alex J is awesome. I'm a repeat customer
Scott Moller
Sales & Leasing Consultant
Jul 26, 2021
Very professional and helpful ….Was done online, very...
Very professional and helpful …. Was done online, very prompt, straight forward and friendly No games played, just gave price terms and stuck with their words
May 30, 2021
My experience at vision was very positive. Scott was very...
My experience at vision was very positive. Scott was very helpful in making sure we found the right vehicle. Negotiation was simple and straightforward. Appraisal for my vehicle was quick and fair.
May 27, 2021
I had a problem with being able to get the car due to...
I had a problem with being able to get the car due to papers not being received from Dodge/Chrysler, but once the dealership received them, & I was able to come get the car, I received excellent customer service at the dealership. Scott Moller took the time to go through the dashboard features of my new car, which I thought was great!! It was a pleasure to do business with this dealership.
May 27, 2021
My salesperson was very helpful both times I visited. I...
My salesperson was very helpful both times I visited. I had some special requests and he was very agreeable. I have already referred others to this dealership
May 19, 2021
Everyone was very friendly and personable. The pricing...
Everyone was very friendly and personable. The pricing got confusing. I was given a monthly price over $110 more than quoted when I ordered my Durango RT. Then when I asked for an explanation, I was given a price only $50 more. I’m still confused on why the numbers were all over the place at the end.
Scott Burr
Sales Manager
Jun 30, 2021
Decent experience, not good and certainly far from great....
Decent experience, not good and certainly far from great. Involved far too many trips to this dealership. We made an appointment with Bill for 5:30 PM. Unfortunately he was with someone until 6:30 PM yet no one else helped us or acknowledged us. Another visit as part of this trip was to actually close a deal yet no one helped me again for about an hour. Then, people that came in after me, with no appointment were helped ahead of me. Not good
Jun 27, 2021
great place to shop for new or used cars or trucks.the...
great place to shop for new or used cars or trucks. the management very helpful .sales staff and service staff top notch .
Jun 10, 2021
I must say that everyone that work with me rock,...
I must say that everyone that work with me rock, especially Eric he went out of his way to please me. My experience went well
Apr 07, 2021
You go there to get good service and some employees don't...
You go there to get good service and some employees don't know how to treat their clients. Some of them look like they don't want to take care the complain we have. My personal opinion doesn't recommend any one go to this dealer.
Mar 09, 2021
Dealership was great to work with, low pressure fair...
Dealership was great to work with, low pressure fair pricing great follow through and an overall welcoming environment! Would highly recommend and will definitely return for service.
James Wells
Sales & Leasing Consultant
Jun 30, 2021
Decent experience, not good and certainly far from great....
Decent experience, not good and certainly far from great. Involved far too many trips to this dealership. We made an appointment with Bill for 5:30 PM. Unfortunately he was with someone until 6:30 PM yet no one else helped us or acknowledged us. Another visit as part of this trip was to actually close a deal yet no one helped me again for about an hour. Then, people that came in after me, with no appointment were helped ahead of me. Not good
Jun 07, 2021
I'm beyond grateful for all your assistance. Great...
I'm beyond grateful for all your assistance. Great service! James is awesome! James went above and beyond to offer the best service. I'm beyond grateful.
May 06, 2021
The Dealer was willing to go the ertra mile to get my...
The Dealer was willing to go the ertra mile to get my business and made the purchase price lower than there competition, it worked I bought
Apr 23, 2021
Excellent customer service. I also received a follow up...
Excellent customer service. I also received a follow up call to check in and make sure I was happy with my purchase. I had a great experience and have already recommended Vison.
Apr 19, 2021
Very polite and listen to what your looking for in a car....
Very polite and listen to what your looking for in a car. I went for specific car and they showed that car and another car close to price range. Definitely will be going back
James Baker
Service Technician
Jul 10, 2021
Thank you for sending me the email so I can keep up with...
Thank you for sending me the email so I can keep up with my van Thanks to Dan who got me the credit card threw Vision Dodge. I have to change my address to my new one 9 Bobrich Drive rochester ny 14610
May 05, 2021
James Baker is the best. I always make sure to ask for...
James Baker is the best. I always make sure to ask for him. He never tries to sell me things I don't need. He is friendly, knowledgeable and very quick! I would not trust anyone else with my car. I recommend him to everyone I know - even if they didn't buy their car there (which they should)!!
May 05, 2021
Did the online booking for an oil change since no one was...
Did the online booking for an oil change since no one was answering the phones when I called. They were very quick with my service that I needed and I was out a lot faster than I anticipated.
Tim Brown
Service Technician
Jul 24, 2021
Great service as always!!! I’m always thankful for the...
Great service as always!!! I’m always thankful for the kind and exceptional service at Vision DCJR. Staff is efficient and friendly and always very accommodating to my schedule
Jul 10, 2021
Thank you for sending me the email so I can keep up with...
Thank you for sending me the email so I can keep up with my van Thanks to Dan who got me the credit card threw Vision Dodge. I have to change my address to my new one 9 Bobrich Drive rochester ny 14610
Jun 16, 2021
Friendly and very accommodating. Answers any and all...
Friendly and very accommodating. Answers any and all questions. Cares about what the customers needs and wants are. Have recommended the dealership to friends and family.
Rich Elliott
Service Technician
Jul 10, 2021
Thank you for sending me the email so I can keep up with...
Thank you for sending me the email so I can keep up with my van Thanks to Dan who got me the credit card threw Vision Dodge. I have to change my address to my new one 9 Bobrich Drive rochester ny 14610
Jun 30, 2021
Service was quick and thorough. The tech, Rich Elliott...
Service was quick and thorough. The tech, Rich Elliott is knowledgeable and proficient. The service manager, Ron was able to get me in quickly for an appointment at the last minute.
Jun 08, 2021
Service is always slow and then you have different...
Service is always slow and then you have different stories. Third time in a row they didn't get done in a timely manner and communication bad. Don't know who I worked with
Astrit Gaxha
Service Technician
Jul 24, 2021
Great service as always!!! I’m always thankful for the...
Great service as always!!! I’m always thankful for the kind and exceptional service at Vision DCJR. Staff is efficient and friendly and always very accommodating to my schedule