Staff

Management

Joe P.

Joe P.

General Manager

Certified
63 Reviews
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Ron K.

Ron K.

Service Manager
44 Reviews
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Scott B.

Scott B.

Sales Manager
8 Reviews
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Dan P.

Dan P.

Service Advisor

129 Reviews
Certified
Recent Reviews

Oct 18, 2021

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Ron Kyle always goes above and beyond expectations when I...

Ron Kyle always goes above and beyond expectations when I bring in my vehicles for service.

Oct 15, 2021

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Bought a 2020 Grand Cherokee North from this Dealer and...

Bought a 2020 Grand Cherokee North from this Dealer and all in all was a painless experience. Only issue I have is when they change the oil they spill oil on the engine cover and shroud and don't take the time to wipe it up.

Oct 15, 2021

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We ran over nails and both tires on the passenger side...

We ran over nails and both tires on the passenger side were loosing air. Took it to Vision and within an hour they fixed both tires.

Oct 10, 2021

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Excellent dealership. I’m most impressed with the service...

Excellent dealership. I’m most impressed with the service department. I often have the opportunity to speak with Dan, he’s always kind and courteous. The entire staff is very professional and knowledgeable.

Oct 08, 2021

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I have been receiving service for my Jeep(s) from this...

I have been receiving service for my Jeep(s) from this dealership for 5 years now, excellent service department. The Service coordinators are wonderful. I will continue to trust them with my vehicle!!!

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Joe P.

Joe P.

General Manager

63 Reviews
Certified
Recent Reviews

Oct 19, 2021

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Joe C & Joe P did a great job making the buying process...

Joe C & Joe P did a great job making the buying process simple and easy

Sep 22, 2021

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Everyone at the dealership is friendly and know their...

Everyone at the dealership is friendly and know their job. Service is top notch. They are prompt and they get back quickly.

Sep 16, 2021

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We were greeted as we walked into the dealership, they...

We were greeted as we walked into the dealership, they were professional and were on their game,, walked out with a brand new ram at a great price..thanks guys..your the best

Sep 15, 2021

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Great sales department.General manager Joe P is very...

Great sales department.General manager Joe P is very knowledgeable and great at his job. Scott M is great and was very helpful. Great place to do business.

Sep 08, 2021

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THE DEALERSHIP IS RUN BY JOEY PVERY TOP NOTCH...

THE DEALERSHIP IS RUN BY JOEY P VERY TOP NOTCH PROFESSIONALS VERY CLEAN & GREAT SERVICE. EVERY SINGLE TIME I BRING MY VEHICLE IN FOR SERVICE IS A GREAT EXPERIENCE.

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Dan G.

Dan G.

Finance Manager

49 Reviews
Certified
Recent Reviews

Sep 30, 2021

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Our Salesman at Vision Chrysler Dodge was great to work...

Our Salesman at Vision Chrysler Dodge was great to work with. He was friendly, very knowledgeable and spent time with us going over our new vehicle. Other car dealers are pushy and aggressive and you hate to even drive in to their lot, but Vision is just the opposite. We are very happy with the service we received in purchasing our new car and will certainly be their customer going forward!!!

Sep 30, 2021

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I have owned nothing but Chrysler products since 1971,...

I have owned nothing but Chrysler products since 1971, and don't see myself ever changing to anything else. I followed Bill Watt to Vision from a bad experience at another Chrysler dealership and have continued to buy 4 cars from him. He is my salesman. The Service Dept. is the best in the area, and they know me by my first name when I call to make an appointment. Ron, Jim, Dan, Brendan, Elizabeth are all friendly and professional and treat me like family. I have recommended the dealership to countless friends for sales and service. I couldn't believe I was able to drive my new Jeep home the same day I purchased it. I expected to come and get it the next day.

Sep 15, 2021

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Great sales department.General manager Joe P is very...

Great sales department.General manager Joe P is very knowledgeable and great at his job. Scott M is great and was very helpful. Great place to do business.

Sep 03, 2021

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Fabulous! Knowledgeable sales and service department....

Fabulous! Knowledgeable sales and service department. Friendly, personal attention. Will definitely recommend. Only issue we had is that rust proofing couldn't be done before we picked up the car. And we haven't received a call to schedule as yet.

Aug 27, 2021

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Very professional and friendly. Definitely recommend to...

Very professional and friendly. Definitely recommend to friends and family.

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Ron K.

Ron K.

Service Manager
Recent Reviews

Oct 18, 2021

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Ron Kyle always goes above and beyond expectations when I...

Ron Kyle always goes above and beyond expectations when I bring in my vehicles for service.

Sep 30, 2021

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Vision Chrysler Dodge Jeep Ram of Penfield is the best,...

Vision Chrysler Dodge Jeep Ram of Penfield is the best, the service department staff is always friendly and efficient!

Sep 30, 2021

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I have owned nothing but Chrysler products since 1971,...

I have owned nothing but Chrysler products since 1971, and don't see myself ever changing to anything else. I followed Bill Watt to Vision from a bad experience at another Chrysler dealership and have continued to buy 4 cars from him. He is my salesman. The Service Dept. is the best in the area, and they know me by my first name when I call to make an appointment. Ron, Jim, Dan, Brendan, Elizabeth are all friendly and professional and treat me like family. I have recommended the dealership to countless friends for sales and service. I couldn't believe I was able to drive my new Jeep home the same day I purchased it. I expected to come and get it the next day.

Sep 24, 2021

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Dan Pieters and Ron Kyle are the best. What a service...

Dan Pieters and Ron Kyle are the best. What a service team! Awesome care of me and my truck. Thanks guys. Greatly appreciated.

Sep 22, 2021

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Everyone at the dealership is friendly and know their...

Everyone at the dealership is friendly and know their job. Service is top notch. They are prompt and they get back quickly.

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Brendan S.

Brendan S.

Service Advisor

43 Reviews
Certified
Recent Reviews

Oct 21, 2021

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I am a returning customer and will continue to be for...

I am a returning customer and will continue to be for multiple reasons. Not only is the customer service top-notch, they are honest and do what they can to optimize your experience. Honestly feel well-taken care of here! thanks guys

Oct 20, 2021

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Thought it was nice clean and organized . The people were...

Thought it was nice clean and organized . The people were friendly and they were quick

Oct 16, 2021

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I always get great service when I take my Avenger or my...

I always get great service when I take my Avenger or my Crv in. Thanks guys

Oct 15, 2021

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We ran over nails and both tires on the passenger side...

We ran over nails and both tires on the passenger side were loosing air. Took it to Vision and within an hour they fixed both tires.

Oct 14, 2021

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Always very friendly. Got me in next day for oil change....

Always very friendly. Got me in next day for oil change. Excellent waiting room. Appreciate the drinks and snacks. Feel very comfortable here.

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Elizabeth L.

Elizabeth L.

Service Administrator

42 Reviews
Certified
Recent Reviews

Oct 15, 2021

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Stopped in to schedule service and they took me...

Stopped in to schedule service and they took me immediately. Service was fast & friendly. My Jeep is running great.

Oct 06, 2021

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The courteous lady who checked me in for service was very...

The courteous lady who checked me in for service was very professional and thorough. Great attitude

Sep 30, 2021

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I have owned nothing but Chrysler products since 1971,...

I have owned nothing but Chrysler products since 1971, and don't see myself ever changing to anything else. I followed Bill Watt to Vision from a bad experience at another Chrysler dealership and have continued to buy 4 cars from him. He is my salesman. The Service Dept. is the best in the area, and they know me by my first name when I call to make an appointment. Ron, Jim, Dan, Brendan, Elizabeth are all friendly and professional and treat me like family. I have recommended the dealership to countless friends for sales and service. I couldn't believe I was able to drive my new Jeep home the same day I purchased it. I expected to come and get it the next day.

Sep 29, 2021

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They are fast, courteous, knowledgeable, and friendly....

They are fast, courteous, knowledgeable, and friendly. Vision Dodge has everything it takes to keep customers coming back.

Sep 29, 2021

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On time and service work completed in a timely manner!...

On time and service work completed in a timely manner! Car returned to us clean!

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Jim D.

Jim D.

Service Advisor

37 Reviews
Certified
Recent Reviews

Oct 05, 2021

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Everyone was helpful. I always have a good experience...

Everyone was helpful. I always have a good experience with the service department. Friendly and competent

Sep 30, 2021

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I have owned nothing but Chrysler products since 1971,...

I have owned nothing but Chrysler products since 1971, and don't see myself ever changing to anything else. I followed Bill Watt to Vision from a bad experience at another Chrysler dealership and have continued to buy 4 cars from him. He is my salesman. The Service Dept. is the best in the area, and they know me by my first name when I call to make an appointment. Ron, Jim, Dan, Brendan, Elizabeth are all friendly and professional and treat me like family. I have recommended the dealership to countless friends for sales and service. I couldn't believe I was able to drive my new Jeep home the same day I purchased it. I expected to come and get it the next day.

Sep 29, 2021

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They are fast, courteous, knowledgeable, and friendly....

They are fast, courteous, knowledgeable, and friendly. Vision Dodge has everything it takes to keep customers coming back.

Sep 29, 2021

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On time and service work completed in a timely manner!...

On time and service work completed in a timely manner! Car returned to us clean!

Sep 25, 2021

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How much wood could a woodchuck Chuck if a woodchuck...

How much wood could a woodchuck Chuck if a woodchuck could chuck wood, ha ha ha

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Joe C.

Joe C.

Sales & Leasing Consultant
Dealership Experience 19 years 10 months
Recent Reviews

Oct 19, 2021

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Joe C & Joe P did a great job making the buying process...

Joe C & Joe P did a great job making the buying process simple and easy

Sep 15, 2021

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Every time I bring my Dodge Caravan into Vision of...

Every time I bring my Dodge Caravan into Vision of Penfield I am pleasantly with the service department. The work is always completed: on time, at the quoted price and with the quality I expect. Bob

Sep 14, 2021

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Joe C is outstanding. He is the only reason why I...

Joe C is outstanding. He is the only reason why I continue to come to Vision. He is honest, helpful and has excellent customer service attributes.

Aug 27, 2021

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Very professional and friendly. Definitely recommend to...

Very professional and friendly. Definitely recommend to friends and family.

Aug 09, 2021

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Great, speedy service and expert information as I decided...

Great, speedy service and expert information as I decided which vehicle to lease next. My third Jeep from Vision - I will be back! Thank you.

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Bill W.

Bill W.

Sales & Leasing Consultant
Dealership Experience 14 years 5 months
Industry Experience 18 years 5 months
I've was born and raised in Rochester, NY. Married for 45 years to my wife. I have three wonderful children. Two live in Montana and one in Fairport. I have four beautiful grand children. Enjoy playing the guitar and have two tropical fish tanks. Enjoy talking with people.
Recent Reviews

Oct 16, 2021

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Worked hard to get me what I wanted. Enjoyable experience...

Worked hard to get me what I wanted. Enjoyable experience with pleasant personal. Good job!

Sep 30, 2021

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I have owned nothing but Chrysler products since 1971,...

I have owned nothing but Chrysler products since 1971, and don't see myself ever changing to anything else. I followed Bill Watt to Vision from a bad experience at another Chrysler dealership and have continued to buy 4 cars from him. He is my salesman. The Service Dept. is the best in the area, and they know me by my first name when I call to make an appointment. Ron, Jim, Dan, Brendan, Elizabeth are all friendly and professional and treat me like family. I have recommended the dealership to countless friends for sales and service. I couldn't believe I was able to drive my new Jeep home the same day I purchased it. I expected to come and get it the next day.

Aug 26, 2021

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Felt like I got a fair price on my lease. This is my 2nd...

Felt like I got a fair price on my lease. This is my 2nd lease and have been satisfied with the service I’ve received.

Jul 22, 2021

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We came in on short notice not long before closing and...

We came in on short notice not long before closing and Bill Watt was a patient and showed us exactly what we were looking for. Friendly, knowledgeable staff. Easy to work with - highly recommend Bill Watt!

Jul 15, 2021

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Very easy to work with. Would definitely come back. I...

Very easy to work with. Would definitely come back. I have purchased/leased several vehicles in the past, it was the easiest and most professional experience.

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Eric D.

Eric D.

Sales & Leasing Consultant
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Dealership Experience 10 months
Industry Experience 10 months
I’m originally from the Buffalo area and am Married with 2 teenage children. I am a proud veteran of the United States Navy and The Air Force. I recently retired from a successful career as a New York State Trooper. I enjoy camping and Rv’ing with family and friends. I look forward to the opportunity to earn your business.
Recent Reviews

Oct 09, 2021

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This purchase was for our church and the dealership was...

This purchase was for our church and the dealership was patient throughout the purchasing process! They made sure the vehicle was cleaned, the maintenance was done on it and it was in good condition before we picked up the Pacifica. Mario and Eric were great to work with!

Oct 05, 2021

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From the time I reached my salesman Eric on the phone he...

From the time I reached my salesman Eric on the phone he located two vehicles that I would be interested in and worked out a very good financial lease that met my budget. He was patient and thorough in the process

Sep 30, 2021

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Our Salesman at Vision Chrysler Dodge was great to work...

Our Salesman at Vision Chrysler Dodge was great to work with. He was friendly, very knowledgeable and spent time with us going over our new vehicle. Other car dealers are pushy and aggressive and you hate to even drive in to their lot, but Vision is just the opposite. We are very happy with the service we received in purchasing our new car and will certainly be their customer going forward!!!

Aug 11, 2021

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Couldn’t of had a better experience. Everyone went over...

Couldn’t of had a better experience. Everyone went over and above to make sure I was satisfied and happy with my new purchase! Everyone was very knowledgeable and answered all my questions thoroughly!

Aug 05, 2021

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The sales staff is great! They made the car buying...

The sales staff is great! They made the car buying experience very easy and quick. Would recommend buying a car from these guys! Eric was very informative and made sure all of my boxes were when finding my new truck

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Jeff F.

Jeff F.

Sales & Leasing Consultant
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Dealership Experience 8 years 6 months
Industry Experience 13 years 11 months
Hello my name is Jeff Fagen. I am a leasing and sales consultant at vision Chrysler dodge jeep ram. I have been in the business for over 13 years. I am 100 percent commited to helping find my customers the perfect vehicle.
Recent Reviews

Sep 24, 2021

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Have purchased multiple vehicles and been pleased with...

Have purchased multiple vehicles and been pleased with service. Dan in service and Jeff in sales outstanding

Sep 18, 2021

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My wife and I recently decided to stop in and inquired...

My wife and I recently decided to stop in and inquired about trading in our 2018 Hyundai for a new Jeep. Honestly between our current credit credit situation and the money owed on the Hyundai we did not expect anything to happen. Worked with Jeff and right from the start he was fantastic. Not once did we feel like he was pushing for a sale. Truly listened to our needs and wants. To our surprise we were approved for a lease on a brand new Jeep. The price was right where our budget was too. In the past whenever we purchased a vehicle at other dealers we left feeling like we could have had a better deal. at Vision Dodge I truly feel like they took care of us. We weren’t just another customer and payment. Glad we randomly stopped in. The Mrs is driving her first ever brand new vehicle. Shoutout to Matt and Xavier for their help too. Thanks Jeff you rock.

Jul 21, 2021

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Jeff Fagan was a true professional. He made my experience...

Jeff Fagan was a true professional. He made my experience getting a truck a very pleasant and very enjoyable time. No hassles and was not a long grueling processes like other dealerships can be.

Jul 20, 2021

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Vision Chrysler Dodge Jeep Ram of Penfield is absolutely...

Vision Chrysler Dodge Jeep Ram of Penfield is absolutely fantastic. Hands down the most helpful, knowledgeable, friendly dealership I have been to. They are ALWAYS willing to help. From service to sales to finance, I couldn't ask for a better group of people.

Jul 15, 2021

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Jeff fagan was a true professional. He made our...

Jeff fagan was a true professional. He made our experience buying a truck a very pleasant and very enjoyable time. I would go back to him

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Pat M.

Pat M.

Sales & Leasing Consultant
Recent Reviews

Jun 27, 2021

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great place to shop for new or used cars or trucks.the...

great place to shop for new or used cars or trucks. the management very helpful .sales staff and service staff top notch .

May 30, 2021

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My experience at vision was very positive. Scott was very...

My experience at vision was very positive. Scott was very helpful in making sure we found the right vehicle. Negotiation was simple and straightforward. Appraisal for my vehicle was quick and fair.

May 06, 2021

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The Dealer was willing to go the ertra mile to get my...

The Dealer was willing to go the ertra mile to get my business and made the purchase price lower than there competition, it worked I bought

Apr 14, 2021

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Very informative which is rare in the car buying world....

Very informative which is rare in the car buying world. Went above and beyond to get me a better deal than I got at the first place I went. HIGHLY RECOMMEND. Thanks again kid.

Mar 15, 2021

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Service Department is top notch!!!Great work and very...

Service Department is top notch!!! Great work and very professional. Ron Kyle is outstanding to deal with and always goes above and beyond for the customer.

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Alex J.

Alex J.

Sales & Leasing Consultant
Recent Reviews

Oct 05, 2021

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I recently leased my 2021 Grand Cherokee L. Great...

I recently leased my 2021 Grand Cherokee L. Great customer service. Very knowledgeable. I would recommend.

Aug 16, 2021

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The service department is extremely friendly and helpful...

The service department is extremely friendly and helpful and the wait times are minimal. The sales department worked with me to get a good price and was non-pressure sales

Aug 10, 2021

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Great experience with the dealership, walked in and left...

Great experience with the dealership, walked in and left with a brand new Jeep. Highly recommend if you are looking for easy and friendly service.

Aug 09, 2021

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Alex was great! Super helpful and friendly. Worked with...

Alex was great! Super helpful and friendly. Worked with us to find the car I wanted within my price range for a monthly payment. I recommend vision and Alex to anyone looking for a dodge, jeep, Chrysler or ram

Jul 28, 2021

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Alex Jankulovski, introduced to my family through Joe...

Alex Jankulovski, introduced to my family through Joe Providenza, has been instrumental in providing my family with quality automobiles and has treated my family like a part of the Vision Family. I wish to also Joe Providenza in looking out for us and providing us with such a positive experience. They should both be commended! Further, since the website does not allow for us to give all of the service advisors an excellent rating (it limits 10), I wish to use this space to give all at Vision Chrysler Dodge Jeep Ram of Penfield the highest possible ratings!

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Scott M.

Scott M.

Sales & Leasing Consultant
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Dealership Experience 1 years 11 months
Industry Experience 1 years 11 months
Originally from NJ, I came here for college and never left. Amateur motorsports and cars in general consume most of my leisure time, so assisting you with your next vehicle never feels like work. I truly enjoy helping people find cars, trucks, and SUVs they're excited to own.
Recent Reviews

Sep 21, 2021

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Scott did a great job. No pressure, but knowledgeable...

Scott did a great job. No pressure, but knowledgeable and helpful. It was a very pleasant experience.

Sep 16, 2021

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We were greeted as we walked into the dealership, they...

We were greeted as we walked into the dealership, they were professional and were on their game,, walked out with a brand new ram at a great price..thanks guys..your the best

Sep 15, 2021

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Great sales department.General manager Joe P is very...

Great sales department.General manager Joe P is very knowledgeable and great at his job. Scott M is great and was very helpful. Great place to do business.

Sep 03, 2021

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Fabulous! Knowledgeable sales and service department....

Fabulous! Knowledgeable sales and service department. Friendly, personal attention. Will definitely recommend. Only issue we had is that rust proofing couldn't be done before we picked up the car. And we haven't received a call to schedule as yet.

Aug 09, 2021

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5 starsI bought my 2021 Grand Cherokee L from Vision...

5 stars I bought my 2021 Grand Cherokee L from Vision Jeep I am very pleased with this dealership and specially with Scott Moller. He is very professional and extremely helpful and knowledgeable. He constantly provided update on my Jeep's build progress and always responded to my questions on the same day. Highly recommend Vision dealership in Penfield and Scott Moller.

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James W.

James W.

Sales & Leasing Consultant
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Dealership Experience 9 months
James is a life long resident of Rochester, NY. James's customers are more than just customers, any customer James connects with is considered family. His customers know they can contact him for anything. Customer satisfaction is his #1 priority! Become a part of the family and let James guide you through your next car buying process!
Recent Reviews

Oct 19, 2021

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Joe C & Joe P did a great job making the buying process...

Joe C & Joe P did a great job making the buying process simple and easy

Sep 28, 2021

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Everyone I met with was extremely helpful and friendly! I...

Everyone I met with was extremely helpful and friendly! I am super happy with my purchase!

Aug 18, 2021

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Helped me find the truck I wanted and the price I was...

Helped me find the truck I wanted and the price I was able to afford. Everyone was friendly and polite. Would recommend to other people.

Aug 04, 2021

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Best dealership I have ever conducted bussiness with....

Best dealership I have ever conducted bussiness with. The sales and service staff are extremely knowledgeable and professional. They make the car buying process easy!

Jun 30, 2021

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Decent experience, not good and certainly far from great....

Decent experience, not good and certainly far from great. Involved far too many trips to this dealership. We made an appointment with Bill for 5:30 PM. Unfortunately he was with someone until 6:30 PM yet no one else helped us or acknowledged us. Another visit as part of this trip was to actually close a deal yet no one helped me again for about an hour. Then, people that came in after me, with no appointment were helped ahead of me. Not good

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Scott B.

Scott B.

Sales Manager
Recent Reviews

Sep 03, 2021

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very friendly and knowedgeable.andhaving respect for my...

very friendly and knowedgeable.andhaving respect for my time. was in and out in a short period of time. thanks again to service staff at vision dodge chrysler jeep.. will be back for my next jeep.

Aug 18, 2021

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Helped me find the truck I wanted and the price I was...

Helped me find the truck I wanted and the price I was able to afford. Everyone was friendly and polite. Would recommend to other people.

Jun 30, 2021

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Decent experience, not good and certainly far from great....

Decent experience, not good and certainly far from great. Involved far too many trips to this dealership. We made an appointment with Bill for 5:30 PM. Unfortunately he was with someone until 6:30 PM yet no one else helped us or acknowledged us. Another visit as part of this trip was to actually close a deal yet no one helped me again for about an hour. Then, people that came in after me, with no appointment were helped ahead of me. Not good

Jun 27, 2021

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great place to shop for new or used cars or trucks.the...

great place to shop for new or used cars or trucks. the management very helpful .sales staff and service staff top notch .

Jun 10, 2021

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I must say that everyone that work with me rock,...

I must say that everyone that work with me rock, especially Eric he went out of his way to please me. My experience went well

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Jonathan P.

Jonathan P.

Detailer
Recent Reviews

Sep 29, 2021

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They are fast, courteous, knowledgeable, and friendly....

They are fast, courteous, knowledgeable, and friendly. Vision Dodge has everything it takes to keep customers coming back.

Sep 29, 2021

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On time and service work completed in a timely manner!...

On time and service work completed in a timely manner! Car returned to us clean!

Sep 25, 2021

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Excellent service, fast turnaround of vehicle needing...

Excellent service, fast turnaround of vehicle needing repair. Would recommend for service work to others.

Sep 16, 2021

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Great service, always have a great experience doing...

Great service, always have a great experience doing service with Vision! Never have any issues

Sep 14, 2021

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Awesome service. The Service Manager, Ron Kyle is the...

Awesome service. The Service Manager, Ron Kyle is the best! Extremely accommodating and always willing to solve problems.

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Joe G.

Joe G.

Sales & Leasing Consultant
Recent Reviews

Oct 05, 2021

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They made it easy!! no hassle!! And in 3 days I got me a...

They made it easy!! no hassle!! And in 3 days I got me a brand new 21 compass😁

Aug 19, 2021

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My salesman Joe Gundy was a great guy to work with. And...

My salesman Joe Gundy was a great guy to work with. And now I’m going to ramble on because to leave a review will have to leave at least 25 words so hopefully this gets me to my 25 words the end

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Kelly S.

Kelly S.

Parts Department
Recent Reviews

Sep 15, 2021

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Every time I bring my Dodge Caravan into Vision of...

Every time I bring my Dodge Caravan into Vision of Penfield I am pleasantly with the service department. The work is always completed: on time, at the quoted price and with the quality I expect. Bob

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Matt R.

Matt R.

Parts Department
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Jeremy S.

Jeremy S.

Parts Department
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John S.

John S.

Parts Advisor
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Alex T.

Alex T.

Parts Department
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Joe C.

Sales & Leasing Consultant
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Bill W.

Bill W.

Sales & Leasing Consultant
34 Reviews
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Eric D.

Sales & Leasing Consultant
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Jeff F.

Sales & Leasing Consultant
22 Reviews
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Pat M.

Pat M.

Sales & Leasing Consultant
17 Reviews
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Alex J.

Alex J.

Sales & Leasing Consultant
15 Reviews
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Scott M.

Scott M.

Sales & Leasing Consultant
14 Reviews
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James W.

James W.

Sales & Leasing Consultant
10 Reviews
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Joe G.

Joe G.

Sales & Leasing Consultant
2 Reviews
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Dan P.

Dan P.

Service Advisor

129 Reviews
Certified
Recent Reviews

Oct 18, 2021

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Ron Kyle always goes above and beyond expectations when I...

Ron Kyle always goes above and beyond expectations when I bring in my vehicles for service.

Oct 15, 2021

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Bought a 2020 Grand Cherokee North from this Dealer and...

Bought a 2020 Grand Cherokee North from this Dealer and all in all was a painless experience. Only issue I have is when they change the oil they spill oil on the engine cover and shroud and don't take the time to wipe it up.

Oct 15, 2021

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We ran over nails and both tires on the passenger side...

We ran over nails and both tires on the passenger side were loosing air. Took it to Vision and within an hour they fixed both tires.

Oct 10, 2021

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Excellent dealership. I’m most impressed with the service...

Excellent dealership. I’m most impressed with the service department. I often have the opportunity to speak with Dan, he’s always kind and courteous. The entire staff is very professional and knowledgeable.

Oct 08, 2021

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I have been receiving service for my Jeep(s) from this...

I have been receiving service for my Jeep(s) from this dealership for 5 years now, excellent service department. The Service coordinators are wonderful. I will continue to trust them with my vehicle!!!

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Joe P.

Joe P.

General Manager

63 Reviews
Certified
Recent Reviews

Oct 19, 2021

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Joe C & Joe P did a great job making the buying process...

Joe C & Joe P did a great job making the buying process simple and easy

Sep 22, 2021

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Everyone at the dealership is friendly and know their...

Everyone at the dealership is friendly and know their job. Service is top notch. They are prompt and they get back quickly.

Sep 16, 2021

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We were greeted as we walked into the dealership, they...

We were greeted as we walked into the dealership, they were professional and were on their game,, walked out with a brand new ram at a great price..thanks guys..your the best

Sep 15, 2021

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Great sales department.General manager Joe P is very...

Great sales department.General manager Joe P is very knowledgeable and great at his job. Scott M is great and was very helpful. Great place to do business.

Sep 08, 2021

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THE DEALERSHIP IS RUN BY JOEY PVERY TOP NOTCH...

THE DEALERSHIP IS RUN BY JOEY P VERY TOP NOTCH PROFESSIONALS VERY CLEAN & GREAT SERVICE. EVERY SINGLE TIME I BRING MY VEHICLE IN FOR SERVICE IS A GREAT EXPERIENCE.

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Dan G.

Dan G.

Finance Manager

49 Reviews
Certified
Recent Reviews

Sep 30, 2021

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Our Salesman at Vision Chrysler Dodge was great to work...

Our Salesman at Vision Chrysler Dodge was great to work with. He was friendly, very knowledgeable and spent time with us going over our new vehicle. Other car dealers are pushy and aggressive and you hate to even drive in to their lot, but Vision is just the opposite. We are very happy with the service we received in purchasing our new car and will certainly be their customer going forward!!!

Sep 30, 2021

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I have owned nothing but Chrysler products since 1971,...

I have owned nothing but Chrysler products since 1971, and don't see myself ever changing to anything else. I followed Bill Watt to Vision from a bad experience at another Chrysler dealership and have continued to buy 4 cars from him. He is my salesman. The Service Dept. is the best in the area, and they know me by my first name when I call to make an appointment. Ron, Jim, Dan, Brendan, Elizabeth are all friendly and professional and treat me like family. I have recommended the dealership to countless friends for sales and service. I couldn't believe I was able to drive my new Jeep home the same day I purchased it. I expected to come and get it the next day.

Sep 15, 2021

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Great sales department.General manager Joe P is very...

Great sales department.General manager Joe P is very knowledgeable and great at his job. Scott M is great and was very helpful. Great place to do business.

Sep 03, 2021

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Fabulous! Knowledgeable sales and service department....

Fabulous! Knowledgeable sales and service department. Friendly, personal attention. Will definitely recommend. Only issue we had is that rust proofing couldn't be done before we picked up the car. And we haven't received a call to schedule as yet.

Aug 27, 2021

Dealership Rating
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Very professional and friendly. Definitely recommend to...

Very professional and friendly. Definitely recommend to friends and family.

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Ron K.

Ron K.

Service Manager
Recent Reviews

Oct 18, 2021

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Ron Kyle always goes above and beyond expectations when I...

Ron Kyle always goes above and beyond expectations when I bring in my vehicles for service.

Sep 30, 2021

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Vision Chrysler Dodge Jeep Ram of Penfield is the best,...

Vision Chrysler Dodge Jeep Ram of Penfield is the best, the service department staff is always friendly and efficient!

Sep 30, 2021

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I have owned nothing but Chrysler products since 1971,...

I have owned nothing but Chrysler products since 1971, and don't see myself ever changing to anything else. I followed Bill Watt to Vision from a bad experience at another Chrysler dealership and have continued to buy 4 cars from him. He is my salesman. The Service Dept. is the best in the area, and they know me by my first name when I call to make an appointment. Ron, Jim, Dan, Brendan, Elizabeth are all friendly and professional and treat me like family. I have recommended the dealership to countless friends for sales and service. I couldn't believe I was able to drive my new Jeep home the same day I purchased it. I expected to come and get it the next day.

Sep 24, 2021

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Dan Pieters and Ron Kyle are the best. What a service...

Dan Pieters and Ron Kyle are the best. What a service team! Awesome care of me and my truck. Thanks guys. Greatly appreciated.

Sep 22, 2021

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Everyone at the dealership is friendly and know their...

Everyone at the dealership is friendly and know their job. Service is top notch. They are prompt and they get back quickly.

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Brendan S.

Brendan S.

Service Advisor

43 Reviews
Certified
Recent Reviews

Oct 21, 2021

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I am a returning customer and will continue to be for...

I am a returning customer and will continue to be for multiple reasons. Not only is the customer service top-notch, they are honest and do what they can to optimize your experience. Honestly feel well-taken care of here! thanks guys

Oct 20, 2021

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Thought it was nice clean and organized . The people were...

Thought it was nice clean and organized . The people were friendly and they were quick

Oct 16, 2021

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I always get great service when I take my Avenger or my...

I always get great service when I take my Avenger or my Crv in. Thanks guys

Oct 15, 2021

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We ran over nails and both tires on the passenger side...

We ran over nails and both tires on the passenger side were loosing air. Took it to Vision and within an hour they fixed both tires.

Oct 14, 2021

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Always very friendly. Got me in next day for oil change....

Always very friendly. Got me in next day for oil change. Excellent waiting room. Appreciate the drinks and snacks. Feel very comfortable here.

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Elizabeth L.

Elizabeth L.

Service Administrator

42 Reviews
Certified
Recent Reviews

Oct 15, 2021

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Stopped in to schedule service and they took me...

Stopped in to schedule service and they took me immediately. Service was fast & friendly. My Jeep is running great.

Oct 06, 2021

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The courteous lady who checked me in for service was very...

The courteous lady who checked me in for service was very professional and thorough. Great attitude

Sep 30, 2021

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I have owned nothing but Chrysler products since 1971,...

I have owned nothing but Chrysler products since 1971, and don't see myself ever changing to anything else. I followed Bill Watt to Vision from a bad experience at another Chrysler dealership and have continued to buy 4 cars from him. He is my salesman. The Service Dept. is the best in the area, and they know me by my first name when I call to make an appointment. Ron, Jim, Dan, Brendan, Elizabeth are all friendly and professional and treat me like family. I have recommended the dealership to countless friends for sales and service. I couldn't believe I was able to drive my new Jeep home the same day I purchased it. I expected to come and get it the next day.

Sep 29, 2021

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They are fast, courteous, knowledgeable, and friendly....

They are fast, courteous, knowledgeable, and friendly. Vision Dodge has everything it takes to keep customers coming back.

Sep 29, 2021

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On time and service work completed in a timely manner!...

On time and service work completed in a timely manner! Car returned to us clean!

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Jim D.

Jim D.

Service Advisor

37 Reviews
Certified
Recent Reviews

Oct 05, 2021

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Everyone was helpful. I always have a good experience...

Everyone was helpful. I always have a good experience with the service department. Friendly and competent

Sep 30, 2021

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I have owned nothing but Chrysler products since 1971,...

I have owned nothing but Chrysler products since 1971, and don't see myself ever changing to anything else. I followed Bill Watt to Vision from a bad experience at another Chrysler dealership and have continued to buy 4 cars from him. He is my salesman. The Service Dept. is the best in the area, and they know me by my first name when I call to make an appointment. Ron, Jim, Dan, Brendan, Elizabeth are all friendly and professional and treat me like family. I have recommended the dealership to countless friends for sales and service. I couldn't believe I was able to drive my new Jeep home the same day I purchased it. I expected to come and get it the next day.

Sep 29, 2021

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They are fast, courteous, knowledgeable, and friendly....

They are fast, courteous, knowledgeable, and friendly. Vision Dodge has everything it takes to keep customers coming back.

Sep 29, 2021

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On time and service work completed in a timely manner!...

On time and service work completed in a timely manner! Car returned to us clean!

Sep 25, 2021

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How much wood could a woodchuck Chuck if a woodchuck...

How much wood could a woodchuck Chuck if a woodchuck could chuck wood, ha ha ha

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Joe C.

Joe C.

Sales & Leasing Consultant
Dealership Experience 19 years 10 months
Recent Reviews

Oct 19, 2021

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Joe C & Joe P did a great job making the buying process...

Joe C & Joe P did a great job making the buying process simple and easy

Sep 15, 2021

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Every time I bring my Dodge Caravan into Vision of...

Every time I bring my Dodge Caravan into Vision of Penfield I am pleasantly with the service department. The work is always completed: on time, at the quoted price and with the quality I expect. Bob

Sep 14, 2021

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Joe C is outstanding. He is the only reason why I...

Joe C is outstanding. He is the only reason why I continue to come to Vision. He is honest, helpful and has excellent customer service attributes.

Aug 27, 2021

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Very professional and friendly. Definitely recommend to...

Very professional and friendly. Definitely recommend to friends and family.

Aug 09, 2021

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Great, speedy service and expert information as I decided...

Great, speedy service and expert information as I decided which vehicle to lease next. My third Jeep from Vision - I will be back! Thank you.

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Bill W.

Bill W.

Sales & Leasing Consultant
Dealership Experience 14 years 5 months
Industry Experience 18 years 5 months
I've was born and raised in Rochester, NY. Married for 45 years to my wife. I have three wonderful children. Two live in Montana and one in Fairport. I have four beautiful grand children. Enjoy playing the guitar and have two tropical fish tanks. Enjoy talking with people.
Recent Reviews

Oct 16, 2021

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Worked hard to get me what I wanted. Enjoyable experience...

Worked hard to get me what I wanted. Enjoyable experience with pleasant personal. Good job!

Sep 30, 2021

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I have owned nothing but Chrysler products since 1971,...

I have owned nothing but Chrysler products since 1971, and don't see myself ever changing to anything else. I followed Bill Watt to Vision from a bad experience at another Chrysler dealership and have continued to buy 4 cars from him. He is my salesman. The Service Dept. is the best in the area, and they know me by my first name when I call to make an appointment. Ron, Jim, Dan, Brendan, Elizabeth are all friendly and professional and treat me like family. I have recommended the dealership to countless friends for sales and service. I couldn't believe I was able to drive my new Jeep home the same day I purchased it. I expected to come and get it the next day.

Aug 26, 2021

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Felt like I got a fair price on my lease. This is my 2nd...

Felt like I got a fair price on my lease. This is my 2nd lease and have been satisfied with the service I’ve received.

Jul 22, 2021

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We came in on short notice not long before closing and...

We came in on short notice not long before closing and Bill Watt was a patient and showed us exactly what we were looking for. Friendly, knowledgeable staff. Easy to work with - highly recommend Bill Watt!

Jul 15, 2021

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Very easy to work with. Would definitely come back. I...

Very easy to work with. Would definitely come back. I have purchased/leased several vehicles in the past, it was the easiest and most professional experience.

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Eric D.

Eric D.

Sales & Leasing Consultant
Contact Me
Dealership Experience 10 months
Industry Experience 10 months
I’m originally from the Buffalo area and am Married with 2 teenage children. I am a proud veteran of the United States Navy and The Air Force. I recently retired from a successful career as a New York State Trooper. I enjoy camping and Rv’ing with family and friends. I look forward to the opportunity to earn your business.
Recent Reviews

Oct 09, 2021

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This purchase was for our church and the dealership was...

This purchase was for our church and the dealership was patient throughout the purchasing process! They made sure the vehicle was cleaned, the maintenance was done on it and it was in good condition before we picked up the Pacifica. Mario and Eric were great to work with!

Oct 05, 2021

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From the time I reached my salesman Eric on the phone he...

From the time I reached my salesman Eric on the phone he located two vehicles that I would be interested in and worked out a very good financial lease that met my budget. He was patient and thorough in the process

Sep 30, 2021

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Our Salesman at Vision Chrysler Dodge was great to work...

Our Salesman at Vision Chrysler Dodge was great to work with. He was friendly, very knowledgeable and spent time with us going over our new vehicle. Other car dealers are pushy and aggressive and you hate to even drive in to their lot, but Vision is just the opposite. We are very happy with the service we received in purchasing our new car and will certainly be their customer going forward!!!

Aug 11, 2021

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Couldn’t of had a better experience. Everyone went over...

Couldn’t of had a better experience. Everyone went over and above to make sure I was satisfied and happy with my new purchase! Everyone was very knowledgeable and answered all my questions thoroughly!

Aug 05, 2021

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The sales staff is great! They made the car buying...

The sales staff is great! They made the car buying experience very easy and quick. Would recommend buying a car from these guys! Eric was very informative and made sure all of my boxes were when finding my new truck

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Jeff F.

Jeff F.

Sales & Leasing Consultant
Contact Me
Dealership Experience 8 years 6 months
Industry Experience 13 years 11 months
Hello my name is Jeff Fagen. I am a leasing and sales consultant at vision Chrysler dodge jeep ram. I have been in the business for over 13 years. I am 100 percent commited to helping find my customers the perfect vehicle.
Recent Reviews

Sep 24, 2021

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Have purchased multiple vehicles and been pleased with...

Have purchased multiple vehicles and been pleased with service. Dan in service and Jeff in sales outstanding

Sep 18, 2021

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My wife and I recently decided to stop in and inquired...

My wife and I recently decided to stop in and inquired about trading in our 2018 Hyundai for a new Jeep. Honestly between our current credit credit situation and the money owed on the Hyundai we did not expect anything to happen. Worked with Jeff and right from the start he was fantastic. Not once did we feel like he was pushing for a sale. Truly listened to our needs and wants. To our surprise we were approved for a lease on a brand new Jeep. The price was right where our budget was too. In the past whenever we purchased a vehicle at other dealers we left feeling like we could have had a better deal. at Vision Dodge I truly feel like they took care of us. We weren’t just another customer and payment. Glad we randomly stopped in. The Mrs is driving her first ever brand new vehicle. Shoutout to Matt and Xavier for their help too. Thanks Jeff you rock.

Jul 21, 2021

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Jeff Fagan was a true professional. He made my experience...

Jeff Fagan was a true professional. He made my experience getting a truck a very pleasant and very enjoyable time. No hassles and was not a long grueling processes like other dealerships can be.

Jul 20, 2021

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Vision Chrysler Dodge Jeep Ram of Penfield is absolutely...

Vision Chrysler Dodge Jeep Ram of Penfield is absolutely fantastic. Hands down the most helpful, knowledgeable, friendly dealership I have been to. They are ALWAYS willing to help. From service to sales to finance, I couldn't ask for a better group of people.

Jul 15, 2021

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Jeff fagan was a true professional. He made our...

Jeff fagan was a true professional. He made our experience buying a truck a very pleasant and very enjoyable time. I would go back to him

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Pat M.

Pat M.

Sales & Leasing Consultant
Recent Reviews

Jun 27, 2021

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great place to shop for new or used cars or trucks.the...

great place to shop for new or used cars or trucks. the management very helpful .sales staff and service staff top notch .

May 30, 2021

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My experience at vision was very positive. Scott was very...

My experience at vision was very positive. Scott was very helpful in making sure we found the right vehicle. Negotiation was simple and straightforward. Appraisal for my vehicle was quick and fair.

May 06, 2021

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The Dealer was willing to go the ertra mile to get my...

The Dealer was willing to go the ertra mile to get my business and made the purchase price lower than there competition, it worked I bought

Apr 14, 2021

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Very informative which is rare in the car buying world....

Very informative which is rare in the car buying world. Went above and beyond to get me a better deal than I got at the first place I went. HIGHLY RECOMMEND. Thanks again kid.

Mar 15, 2021

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Service Department is top notch!!!Great work and very...

Service Department is top notch!!! Great work and very professional. Ron Kyle is outstanding to deal with and always goes above and beyond for the customer.

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Alex J.

Alex J.

Sales & Leasing Consultant
Recent Reviews

Oct 05, 2021

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I recently leased my 2021 Grand Cherokee L. Great...

I recently leased my 2021 Grand Cherokee L. Great customer service. Very knowledgeable. I would recommend.

Aug 16, 2021

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The service department is extremely friendly and helpful...

The service department is extremely friendly and helpful and the wait times are minimal. The sales department worked with me to get a good price and was non-pressure sales

Aug 10, 2021

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Great experience with the dealership, walked in and left...

Great experience with the dealership, walked in and left with a brand new Jeep. Highly recommend if you are looking for easy and friendly service.

Aug 09, 2021

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Alex was great! Super helpful and friendly. Worked with...

Alex was great! Super helpful and friendly. Worked with us to find the car I wanted within my price range for a monthly payment. I recommend vision and Alex to anyone looking for a dodge, jeep, Chrysler or ram

Jul 28, 2021

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Alex Jankulovski, introduced to my family through Joe...

Alex Jankulovski, introduced to my family through Joe Providenza, has been instrumental in providing my family with quality automobiles and has treated my family like a part of the Vision Family. I wish to also Joe Providenza in looking out for us and providing us with such a positive experience. They should both be commended! Further, since the website does not allow for us to give all of the service advisors an excellent rating (it limits 10), I wish to use this space to give all at Vision Chrysler Dodge Jeep Ram of Penfield the highest possible ratings!

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Scott M.

Scott M.

Sales & Leasing Consultant
Contact Me
Dealership Experience 1 years 11 months
Industry Experience 1 years 11 months
Originally from NJ, I came here for college and never left. Amateur motorsports and cars in general consume most of my leisure time, so assisting you with your next vehicle never feels like work. I truly enjoy helping people find cars, trucks, and SUVs they're excited to own.
Recent Reviews

Sep 21, 2021

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Scott did a great job. No pressure, but knowledgeable...

Scott did a great job. No pressure, but knowledgeable and helpful. It was a very pleasant experience.

Sep 16, 2021

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We were greeted as we walked into the dealership, they...

We were greeted as we walked into the dealership, they were professional and were on their game,, walked out with a brand new ram at a great price..thanks guys..your the best

Sep 15, 2021

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Great sales department.General manager Joe P is very...

Great sales department.General manager Joe P is very knowledgeable and great at his job. Scott M is great and was very helpful. Great place to do business.

Sep 03, 2021

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Fabulous! Knowledgeable sales and service department....

Fabulous! Knowledgeable sales and service department. Friendly, personal attention. Will definitely recommend. Only issue we had is that rust proofing couldn't be done before we picked up the car. And we haven't received a call to schedule as yet.

Aug 09, 2021

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5 starsI bought my 2021 Grand Cherokee L from Vision...

5 stars I bought my 2021 Grand Cherokee L from Vision Jeep I am very pleased with this dealership and specially with Scott Moller. He is very professional and extremely helpful and knowledgeable. He constantly provided update on my Jeep's build progress and always responded to my questions on the same day. Highly recommend Vision dealership in Penfield and Scott Moller.

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James W.

James W.

Sales & Leasing Consultant
Contact Me
Dealership Experience 9 months
James is a life long resident of Rochester, NY. James's customers are more than just customers, any customer James connects with is considered family. His customers know they can contact him for anything. Customer satisfaction is his #1 priority! Become a part of the family and let James guide you through your next car buying process!
Recent Reviews

Oct 19, 2021

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Joe C & Joe P did a great job making the buying process...

Joe C & Joe P did a great job making the buying process simple and easy

Sep 28, 2021

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Everyone I met with was extremely helpful and friendly! I...

Everyone I met with was extremely helpful and friendly! I am super happy with my purchase!

Aug 18, 2021

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Helped me find the truck I wanted and the price I was...

Helped me find the truck I wanted and the price I was able to afford. Everyone was friendly and polite. Would recommend to other people.

Aug 04, 2021

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Best dealership I have ever conducted bussiness with....

Best dealership I have ever conducted bussiness with. The sales and service staff are extremely knowledgeable and professional. They make the car buying process easy!

Jun 30, 2021

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Decent experience, not good and certainly far from great....

Decent experience, not good and certainly far from great. Involved far too many trips to this dealership. We made an appointment with Bill for 5:30 PM. Unfortunately he was with someone until 6:30 PM yet no one else helped us or acknowledged us. Another visit as part of this trip was to actually close a deal yet no one helped me again for about an hour. Then, people that came in after me, with no appointment were helped ahead of me. Not good

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Scott B.

Scott B.

Sales Manager
Recent Reviews

Sep 03, 2021

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Employee Rating

very friendly and knowedgeable.andhaving respect for my...

very friendly and knowedgeable.andhaving respect for my time. was in and out in a short period of time. thanks again to service staff at vision dodge chrysler jeep.. will be back for my next jeep.

Aug 18, 2021

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Helped me find the truck I wanted and the price I was...

Helped me find the truck I wanted and the price I was able to afford. Everyone was friendly and polite. Would recommend to other people.

Jun 30, 2021

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Decent experience, not good and certainly far from great....

Decent experience, not good and certainly far from great. Involved far too many trips to this dealership. We made an appointment with Bill for 5:30 PM. Unfortunately he was with someone until 6:30 PM yet no one else helped us or acknowledged us. Another visit as part of this trip was to actually close a deal yet no one helped me again for about an hour. Then, people that came in after me, with no appointment were helped ahead of me. Not good

Jun 27, 2021

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great place to shop for new or used cars or trucks.the...

great place to shop for new or used cars or trucks. the management very helpful .sales staff and service staff top notch .

Jun 10, 2021

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I must say that everyone that work with me rock,...

I must say that everyone that work with me rock, especially Eric he went out of his way to please me. My experience went well

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Jonathan P.

Jonathan P.

Detailer
Recent Reviews

Sep 29, 2021

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Employee Rating

They are fast, courteous, knowledgeable, and friendly....

They are fast, courteous, knowledgeable, and friendly. Vision Dodge has everything it takes to keep customers coming back.

Sep 29, 2021

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On time and service work completed in a timely manner!...

On time and service work completed in a timely manner! Car returned to us clean!

Sep 25, 2021

Dealership Rating
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Excellent service, fast turnaround of vehicle needing...

Excellent service, fast turnaround of vehicle needing repair. Would recommend for service work to others.

Sep 16, 2021

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Great service, always have a great experience doing...

Great service, always have a great experience doing service with Vision! Never have any issues

Sep 14, 2021

Dealership Rating
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Awesome service. The Service Manager, Ron Kyle is the...

Awesome service. The Service Manager, Ron Kyle is the best! Extremely accommodating and always willing to solve problems.

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Joe G.

Joe G.

Sales & Leasing Consultant
Recent Reviews

Oct 05, 2021

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They made it easy!! no hassle!! And in 3 days I got me a...

They made it easy!! no hassle!! And in 3 days I got me a brand new 21 compass😁

Aug 19, 2021

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My salesman Joe Gundy was a great guy to work with. And...

My salesman Joe Gundy was a great guy to work with. And now I’m going to ramble on because to leave a review will have to leave at least 25 words so hopefully this gets me to my 25 words the end

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Kelly S.

Kelly S.

Parts Department
Recent Reviews

Sep 15, 2021

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Every time I bring my Dodge Caravan into Vision of...

Every time I bring my Dodge Caravan into Vision of Penfield I am pleasantly with the service department. The work is always completed: on time, at the quoted price and with the quality I expect. Bob

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Matt R.

Matt R.

Parts Department
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Jeremy S.

Jeremy S.

Parts Department
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John S.

John S.

Parts Advisor
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Alex T.

Alex T.

Parts Department
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Dan P.

Service Advisor

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Brendan S.

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Elizabeth L.

Elizabeth L.

Service Administrator

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