Staff

Management

Jeremy Garnish

Jeremy Garnish

Sales Manager
3 Reviews
View Bio
Jim D.

Jim D.

Service Advisor

236 Reviews
Certified
Recent Reviews

Jan 09, 2025

Dealership Rating
Employee Rating

The service department employees were very helpful,

The service department employees were very helpful, polite, professional, and willing to work with me

Dec 29, 2024

Dealership Rating
Employee Rating

Excellent service.

Excellent service. Not easy getting through on phone to make appointment. Problem taken care of. Service rep communicated clearly. Service done on time.

Dec 28, 2024

Dealership Rating
Employee Rating

Fast, friendly and efficient.

Fast, friendly and efficient. They inspected my car quickly and explained all the options that I had. I’ll definitely continue using them.

Dec 26, 2024

Dealership Rating
Employee Rating

Easy to set up appointments Fast service personable

Easy to set up appointments Fast service personable work is done right the first time

Dec 23, 2024

Dealership Rating
Employee Rating

Honestly, this was the best customer service I have ever

Honestly, this was the best customer service I have ever had! I am very appreciative.

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Frank Torres

Frank Torres

Service Manager

123 Reviews
Certified
Industry Experience 21 years
Recent Reviews

Jan 15, 2025

Dealership Rating
Employee Rating

Sales department is Fantastic!

Sales department is Fantastic!! Jeremy and his brother Josh are fantastic. They took care of my son and myself. Getting us both in awesome vehicles with great deals!

Jan 09, 2025

Dealership Rating
Employee Rating

The service department employees were very helpful,

The service department employees were very helpful, polite, professional, and willing to work with me

Jan 01, 2025

Dealership Rating
Employee Rating

My first time getting my vehicle serviced here.

My first time getting my vehicle serviced here. Communication was excellent. General maintenance was done and recall work was scheduled

Dec 28, 2024

Dealership Rating
Employee Rating

The service team was very efficient and courteous.

The service team was very efficient and courteous. They serviced my Grand Cherokee with oil change and rotation.

Dec 28, 2024

Dealership Rating
Employee Rating

Fast, friendly and efficient.

Fast, friendly and efficient. They inspected my car quickly and explained all the options that I had. I’ll definitely continue using them.

View More Reviews on DealerRater
Joe C.

Joe C.

Sales & Leasing Consultant
Dealership Experience 23 years 1 months
Recent Reviews

Jan 15, 2025

Dealership Rating
Employee Rating

Sales department is Fantastic!

Sales department is Fantastic!! Jeremy and his brother Josh are fantastic. They took care of my son and myself. Getting us both in awesome vehicles with great deals!

Jan 10, 2025

Dealership Rating
Employee Rating

Joe Cicione has been extremely helpful.

Joe Cicione has been extremely helpful. I come to this dealership for him and will continue to.

Dec 22, 2024

Dealership Rating
Employee Rating

They did a great job and got me right in to fix the

They did a great job and got me right in to fix the repair that day.

Dec 16, 2024

Dealership Rating
Employee Rating

Courteous and friendly attendants.

Courteous and friendly attendants. Comfortable waiting room, I will consider going back for my trade in.

Dec 13, 2024

Dealership Rating
Employee Rating

They got me in quickly and completed the needed services

They got me in quickly and completed the needed services in a timely manner. A+

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Jeremy S.

Jeremy S.

Parts Department
Recent Reviews

Dec 21, 2024

Dealership Rating
Employee Rating

Good service and on time, adding more words to complete

Good service and on time, adding more words to complete survey to move on the next page

Dec 13, 2024

Dealership Rating
Employee Rating

They got me in quickly and completed the needed services

They got me in quickly and completed the needed services in a timely manner. A+

Nov 26, 2024

Dealership Rating
Employee Rating

The customer service representative was extremely

The customer service representative was extremely friendly and attended to me quickly. I would recommend this dealer to other customers n

Nov 05, 2024

Dealership Rating
Employee Rating

Dodge ram has a lot of respectful people, service staff

Dodge ram has a lot of respectful people, service staff is respectful.facility is clean

Oct 15, 2024

Dealership Rating
Employee Rating

I purchased my Jeep elsewhere so this was my first

I purchased my Jeep elsewhere so this was my first interaction with Vision. They were great! I will definitely consider buying my next vehicle there based on this Service experience.

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John S.

John S.

Parts Advisor
Recent Reviews

Dec 21, 2024

Dealership Rating
Employee Rating

Good service and on time, adding more words to complete

Good service and on time, adding more words to complete survey to move on the next page

Dec 13, 2024

Dealership Rating
Employee Rating

They got me in quickly and completed the needed services

They got me in quickly and completed the needed services in a timely manner. A+

Nov 26, 2024

Dealership Rating
Employee Rating

The customer service representative was extremely

The customer service representative was extremely friendly and attended to me quickly. I would recommend this dealer to other customers n

Nov 05, 2024

Dealership Rating
Employee Rating

Dodge ram has a lot of respectful people, service staff

Dodge ram has a lot of respectful people, service staff is respectful.facility is clean

Oct 30, 2024

Dealership Rating
Employee Rating

Vision has been our dealership for over 20 years.

Vision has been our dealership for over 20 years. Their service and commitment to their customers has always been top-notch, very courteous and efficient. We always highly recommend your dealership to our friends and family.

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Matt R.

Matt R.

Parts Department
Recent Reviews

Dec 21, 2024

Dealership Rating
Employee Rating

Good service and on time, adding more words to complete

Good service and on time, adding more words to complete survey to move on the next page

Dec 13, 2024

Dealership Rating
Employee Rating

They got me in quickly and completed the needed services

They got me in quickly and completed the needed services in a timely manner. A+

Nov 26, 2024

Dealership Rating
Employee Rating

The customer service representative was extremely

The customer service representative was extremely friendly and attended to me quickly. I would recommend this dealer to other customers n

Nov 05, 2024

Dealership Rating
Employee Rating

Dodge ram has a lot of respectful people, service staff

Dodge ram has a lot of respectful people, service staff is respectful.facility is clean

Sep 13, 2024

Dealership Rating
Employee Rating

I dropped my car off for an oil change, tire rotation and

I dropped my car off for an oil change, tire rotation and nys inspection. When I called 3 days later to check on my car, they couldn't find it in their system. And none of the work was completed once they finally found it. They completed all of those things by the following day, but told me my car failed inspection due to my rear breaks needing to be replaced. They said my rotors were rusted and my break pads were won down completely. I did not notice any issue with breaking or noise prior to bring in my 2022 car with 11,000 miles on it. I said there is no way I need breaks but they refused to pass the car. So I picked it up and took it to another place. They looked over my car, did the inspection and said everything is perfect, you don't need breaks. Stop scamming people out of their money. This vision dealerships service department is unprofessional and incompetent. I will be reporting this to the BBB.

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Shannon Milliman

Shannon Milliman

Sales Manager
Contact Me
Dealership Experience 11 months
Industry Experience 23 years 4 months
Recent Reviews

Dec 22, 2024

Dealership Rating
Employee Rating

They did a great job and got me right in to fix the

They did a great job and got me right in to fix the repair that day.

Dec 13, 2024

Dealership Rating
Employee Rating

They got me in quickly and completed the needed services

They got me in quickly and completed the needed services in a timely manner. A+

Nov 04, 2024

Dealership Rating
Employee Rating

Shannon (General Sales Manager), Aaron (Finance Manager),

Shannon (General Sales Manager), Aaron (Finance Manager), and Nate (Salesman) were all exceptionally friendly and easy to work with. This was the first car buying experience that I went into the dealership smiling because I knew we had a fair deal arranged! When damage was found on the new van tailgate, they immediately offered to take care of it and offer to make my inconvenience worth my while (I’m from Buffalo so the extra visit isn’t easy). I highly recommend to anyone looking to buy a car to check these guys out!!!

Nov 01, 2024

Dealership Rating
Employee Rating

The staff was very accommodating to our needs for a new

The staff was very accommodating to our needs for a new vehicle. We test drove one that we liked and found that it was not a good fit. We swapped it out for another version of the same model and we are thrilled with it! Thank you to the staff for their help with this purchase! We’re completely satisfied!

Oct 28, 2024

Dealership Rating
Employee Rating

Great experience!

Great experience! Nice salespeople. I would recommend this dealership to friends! Very accommodating and showroom is nice too.

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Nathaniel Bourgeois

Nathaniel Bourgeois

Sales Consultant
Recent Reviews

Nov 04, 2024

Dealership Rating
Employee Rating

Shannon (General Sales Manager), Aaron (Finance Manager),

Shannon (General Sales Manager), Aaron (Finance Manager), and Nate (Salesman) were all exceptionally friendly and easy to work with. This was the first car buying experience that I went into the dealership smiling because I knew we had a fair deal arranged! When damage was found on the new van tailgate, they immediately offered to take care of it and offer to make my inconvenience worth my while (I’m from Buffalo so the extra visit isn’t easy). I highly recommend to anyone looking to buy a car to check these guys out!!!

Oct 28, 2024

Dealership Rating
Employee Rating

Great experience!

Great experience! Nice salespeople. I would recommend this dealership to friends! Very accommodating and showroom is nice too.

Oct 17, 2024

Dealership Rating
Employee Rating

Nate is the best.

Nate is the best. He took care of me and made sure I left the dealership in love with my car.

Oct 15, 2024

Dealership Rating
Employee Rating

Jessica was a pleasure to work with very knowledgeable

Jessica was a pleasure to work with very knowledgeable and very friendly I would recommend anybody in working with Jessica in the future great job Jessica

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Nick Venditti

Nick Venditti

Sales Consultant
Recent Reviews

Dec 13, 2024

Dealership Rating
Employee Rating

They got me in quickly and completed the needed services

They got me in quickly and completed the needed services in a timely manner. A+

Nov 20, 2024

Dealership Rating
Employee Rating

Very friendly, honest.

Very friendly, honest..gave good guidance on maintaining car needs. glad I chose to bring my car to be serviced at this location

Nov 19, 2024

Dealership Rating
Employee Rating

They go above above and beyond for the client.

They go above above and beyond for the client. I'll be sending business their way

Oct 15, 2024

Dealership Rating
Employee Rating

Nick was very good to work with I recommend anybody to

Nick was very good to work with I recommend anybody to work with Nick I'll going pleasure all around good person

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Jeremy Garnish

Jeremy Garnish

Sales Manager
Recent Reviews

Dec 22, 2024

Dealership Rating
Employee Rating

They did a great job and got me right in to fix the

They did a great job and got me right in to fix the repair that day.

Dec 21, 2024

Dealership Rating
Employee Rating

Good service and on time, adding more words to complete

Good service and on time, adding more words to complete survey to move on the next page

Dec 13, 2024

Dealership Rating
Employee Rating

They got me in quickly and completed the needed services

They got me in quickly and completed the needed services in a timely manner. A+

View More Reviews on DealerRater
Omar Rosa

Omar Rosa

Sales Consultant
Recent Reviews

Dec 13, 2024

Dealership Rating
Employee Rating

They got me in quickly and completed the needed services

They got me in quickly and completed the needed services in a timely manner. A+

Nov 10, 2024

Dealership Rating
Employee Rating

Andrew Wallace was fantastic and so was John Milano the

Andrew Wallace was fantastic and so was John Milano the sales manager. They both went above and beyond to get me into my dream car. The entire staff from the first call off the internet was just welcoming. Everything was finalized by finance who was also a pleasure to deal with. I felt the actually cared about my needs not just selling a Jeep at the end of the month.

Nov 01, 2024

Dealership Rating
Employee Rating

The staff was very accommodating to our needs for a new

The staff was very accommodating to our needs for a new vehicle. We test drove one that we liked and found that it was not a good fit. We swapped it out for another version of the same model and we are thrilled with it! Thank you to the staff for their help with this purchase! We’re completely satisfied!

View More Reviews on DealerRater

Contact Us

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    Shannon Milliman
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    Shannon Milliman

    Shannon Milliman

    Sales Manager

    6 Reviews
    Nathaniel Bourgeois

    Nathaniel Bourgeois

    Sales Consultant

    4 Reviews
    Nick Venditti

    Nick Venditti

    Sales Consultant

    4 Reviews
    Omar Rosa

    Omar Rosa

    Sales Consultant

    3 Reviews

Sales

Joe C.

Joe C.

Sales & Leasing Consultant
91 Reviews
View Bio
Shannon Milliman

Shannon Milliman

Sales Manager
6 Reviews
View Bio
Nathaniel Bourgeois

Nathaniel Bourgeois

Sales Consultant
4 Reviews
View Bio
Nick Venditti

Nick Venditti

Sales Consultant
4 Reviews
View Bio
Omar Rosa

Omar Rosa

Sales Consultant
3 Reviews
View Bio
Jim D.

Jim D.

Service Advisor

236 Reviews
Certified
Recent Reviews

Jan 09, 2025

Dealership Rating
Employee Rating

The service department employees were very helpful,

The service department employees were very helpful, polite, professional, and willing to work with me

Dec 29, 2024

Dealership Rating
Employee Rating

Excellent service.

Excellent service. Not easy getting through on phone to make appointment. Problem taken care of. Service rep communicated clearly. Service done on time.

Dec 28, 2024

Dealership Rating
Employee Rating

Fast, friendly and efficient.

Fast, friendly and efficient. They inspected my car quickly and explained all the options that I had. I’ll definitely continue using them.

Dec 26, 2024

Dealership Rating
Employee Rating

Easy to set up appointments Fast service personable

Easy to set up appointments Fast service personable work is done right the first time

Dec 23, 2024

Dealership Rating
Employee Rating

Honestly, this was the best customer service I have ever

Honestly, this was the best customer service I have ever had! I am very appreciative.

View More Reviews on DealerRater
Frank Torres

Frank Torres

Service Manager

123 Reviews
Certified
Industry Experience 21 years
Recent Reviews

Jan 15, 2025

Dealership Rating
Employee Rating

Sales department is Fantastic!

Sales department is Fantastic!! Jeremy and his brother Josh are fantastic. They took care of my son and myself. Getting us both in awesome vehicles with great deals!

Jan 09, 2025

Dealership Rating
Employee Rating

The service department employees were very helpful,

The service department employees were very helpful, polite, professional, and willing to work with me

Jan 01, 2025

Dealership Rating
Employee Rating

My first time getting my vehicle serviced here.

My first time getting my vehicle serviced here. Communication was excellent. General maintenance was done and recall work was scheduled

Dec 28, 2024

Dealership Rating
Employee Rating

The service team was very efficient and courteous.

The service team was very efficient and courteous. They serviced my Grand Cherokee with oil change and rotation.

Dec 28, 2024

Dealership Rating
Employee Rating

Fast, friendly and efficient.

Fast, friendly and efficient. They inspected my car quickly and explained all the options that I had. I’ll definitely continue using them.

View More Reviews on DealerRater
Joe C.

Joe C.

Sales & Leasing Consultant
Dealership Experience 23 years 1 months
Recent Reviews

Jan 15, 2025

Dealership Rating
Employee Rating

Sales department is Fantastic!

Sales department is Fantastic!! Jeremy and his brother Josh are fantastic. They took care of my son and myself. Getting us both in awesome vehicles with great deals!

Jan 10, 2025

Dealership Rating
Employee Rating

Joe Cicione has been extremely helpful.

Joe Cicione has been extremely helpful. I come to this dealership for him and will continue to.

Dec 22, 2024

Dealership Rating
Employee Rating

They did a great job and got me right in to fix the

They did a great job and got me right in to fix the repair that day.

Dec 16, 2024

Dealership Rating
Employee Rating

Courteous and friendly attendants.

Courteous and friendly attendants. Comfortable waiting room, I will consider going back for my trade in.

Dec 13, 2024

Dealership Rating
Employee Rating

They got me in quickly and completed the needed services

They got me in quickly and completed the needed services in a timely manner. A+

View More Reviews on DealerRater
Jeremy S.

Jeremy S.

Parts Department
Recent Reviews

Dec 21, 2024

Dealership Rating
Employee Rating

Good service and on time, adding more words to complete

Good service and on time, adding more words to complete survey to move on the next page

Dec 13, 2024

Dealership Rating
Employee Rating

They got me in quickly and completed the needed services

They got me in quickly and completed the needed services in a timely manner. A+

Nov 26, 2024

Dealership Rating
Employee Rating

The customer service representative was extremely

The customer service representative was extremely friendly and attended to me quickly. I would recommend this dealer to other customers n

Nov 05, 2024

Dealership Rating
Employee Rating

Dodge ram has a lot of respectful people, service staff

Dodge ram has a lot of respectful people, service staff is respectful.facility is clean

Oct 15, 2024

Dealership Rating
Employee Rating

I purchased my Jeep elsewhere so this was my first

I purchased my Jeep elsewhere so this was my first interaction with Vision. They were great! I will definitely consider buying my next vehicle there based on this Service experience.

View More Reviews on DealerRater
John S.

John S.

Parts Advisor
Recent Reviews

Dec 21, 2024

Dealership Rating
Employee Rating

Good service and on time, adding more words to complete

Good service and on time, adding more words to complete survey to move on the next page

Dec 13, 2024

Dealership Rating
Employee Rating

They got me in quickly and completed the needed services

They got me in quickly and completed the needed services in a timely manner. A+

Nov 26, 2024

Dealership Rating
Employee Rating

The customer service representative was extremely

The customer service representative was extremely friendly and attended to me quickly. I would recommend this dealer to other customers n

Nov 05, 2024

Dealership Rating
Employee Rating

Dodge ram has a lot of respectful people, service staff

Dodge ram has a lot of respectful people, service staff is respectful.facility is clean

Oct 30, 2024

Dealership Rating
Employee Rating

Vision has been our dealership for over 20 years.

Vision has been our dealership for over 20 years. Their service and commitment to their customers has always been top-notch, very courteous and efficient. We always highly recommend your dealership to our friends and family.

View More Reviews on DealerRater
Matt R.

Matt R.

Parts Department
Recent Reviews

Dec 21, 2024

Dealership Rating
Employee Rating

Good service and on time, adding more words to complete

Good service and on time, adding more words to complete survey to move on the next page

Dec 13, 2024

Dealership Rating
Employee Rating

They got me in quickly and completed the needed services

They got me in quickly and completed the needed services in a timely manner. A+

Nov 26, 2024

Dealership Rating
Employee Rating

The customer service representative was extremely

The customer service representative was extremely friendly and attended to me quickly. I would recommend this dealer to other customers n

Nov 05, 2024

Dealership Rating
Employee Rating

Dodge ram has a lot of respectful people, service staff

Dodge ram has a lot of respectful people, service staff is respectful.facility is clean

Sep 13, 2024

Dealership Rating
Employee Rating

I dropped my car off for an oil change, tire rotation and

I dropped my car off for an oil change, tire rotation and nys inspection. When I called 3 days later to check on my car, they couldn't find it in their system. And none of the work was completed once they finally found it. They completed all of those things by the following day, but told me my car failed inspection due to my rear breaks needing to be replaced. They said my rotors were rusted and my break pads were won down completely. I did not notice any issue with breaking or noise prior to bring in my 2022 car with 11,000 miles on it. I said there is no way I need breaks but they refused to pass the car. So I picked it up and took it to another place. They looked over my car, did the inspection and said everything is perfect, you don't need breaks. Stop scamming people out of their money. This vision dealerships service department is unprofessional and incompetent. I will be reporting this to the BBB.

View More Reviews on DealerRater
Shannon Milliman

Shannon Milliman

Sales Manager
Contact Me
Dealership Experience 11 months
Industry Experience 23 years 4 months
Recent Reviews

Dec 22, 2024

Dealership Rating
Employee Rating

They did a great job and got me right in to fix the

They did a great job and got me right in to fix the repair that day.

Dec 13, 2024

Dealership Rating
Employee Rating

They got me in quickly and completed the needed services

They got me in quickly and completed the needed services in a timely manner. A+

Nov 04, 2024

Dealership Rating
Employee Rating

Shannon (General Sales Manager), Aaron (Finance Manager),

Shannon (General Sales Manager), Aaron (Finance Manager), and Nate (Salesman) were all exceptionally friendly and easy to work with. This was the first car buying experience that I went into the dealership smiling because I knew we had a fair deal arranged! When damage was found on the new van tailgate, they immediately offered to take care of it and offer to make my inconvenience worth my while (I’m from Buffalo so the extra visit isn’t easy). I highly recommend to anyone looking to buy a car to check these guys out!!!

Nov 01, 2024

Dealership Rating
Employee Rating

The staff was very accommodating to our needs for a new

The staff was very accommodating to our needs for a new vehicle. We test drove one that we liked and found that it was not a good fit. We swapped it out for another version of the same model and we are thrilled with it! Thank you to the staff for their help with this purchase! We’re completely satisfied!

Oct 28, 2024

Dealership Rating
Employee Rating

Great experience!

Great experience! Nice salespeople. I would recommend this dealership to friends! Very accommodating and showroom is nice too.

View More Reviews on DealerRater
Nathaniel Bourgeois

Nathaniel Bourgeois

Sales Consultant
Recent Reviews

Nov 04, 2024

Dealership Rating
Employee Rating

Shannon (General Sales Manager), Aaron (Finance Manager),

Shannon (General Sales Manager), Aaron (Finance Manager), and Nate (Salesman) were all exceptionally friendly and easy to work with. This was the first car buying experience that I went into the dealership smiling because I knew we had a fair deal arranged! When damage was found on the new van tailgate, they immediately offered to take care of it and offer to make my inconvenience worth my while (I’m from Buffalo so the extra visit isn’t easy). I highly recommend to anyone looking to buy a car to check these guys out!!!

Oct 28, 2024

Dealership Rating
Employee Rating

Great experience!

Great experience! Nice salespeople. I would recommend this dealership to friends! Very accommodating and showroom is nice too.

Oct 17, 2024

Dealership Rating
Employee Rating

Nate is the best.

Nate is the best. He took care of me and made sure I left the dealership in love with my car.

Oct 15, 2024

Dealership Rating
Employee Rating

Jessica was a pleasure to work with very knowledgeable

Jessica was a pleasure to work with very knowledgeable and very friendly I would recommend anybody in working with Jessica in the future great job Jessica

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Nick Venditti

Nick Venditti

Sales Consultant
Recent Reviews

Dec 13, 2024

Dealership Rating
Employee Rating

They got me in quickly and completed the needed services

They got me in quickly and completed the needed services in a timely manner. A+

Nov 20, 2024

Dealership Rating
Employee Rating

Very friendly, honest.

Very friendly, honest..gave good guidance on maintaining car needs. glad I chose to bring my car to be serviced at this location

Nov 19, 2024

Dealership Rating
Employee Rating

They go above above and beyond for the client.

They go above above and beyond for the client. I'll be sending business their way

Oct 15, 2024

Dealership Rating
Employee Rating

Nick was very good to work with I recommend anybody to

Nick was very good to work with I recommend anybody to work with Nick I'll going pleasure all around good person

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Jeremy Garnish

Jeremy Garnish

Sales Manager
Recent Reviews

Dec 22, 2024

Dealership Rating
Employee Rating

They did a great job and got me right in to fix the

They did a great job and got me right in to fix the repair that day.

Dec 21, 2024

Dealership Rating
Employee Rating

Good service and on time, adding more words to complete

Good service and on time, adding more words to complete survey to move on the next page

Dec 13, 2024

Dealership Rating
Employee Rating

They got me in quickly and completed the needed services

They got me in quickly and completed the needed services in a timely manner. A+

View More Reviews on DealerRater
Omar Rosa

Omar Rosa

Sales Consultant
Recent Reviews

Dec 13, 2024

Dealership Rating
Employee Rating

They got me in quickly and completed the needed services

They got me in quickly and completed the needed services in a timely manner. A+

Nov 10, 2024

Dealership Rating
Employee Rating

Andrew Wallace was fantastic and so was John Milano the

Andrew Wallace was fantastic and so was John Milano the sales manager. They both went above and beyond to get me into my dream car. The entire staff from the first call off the internet was just welcoming. Everything was finalized by finance who was also a pleasure to deal with. I felt the actually cared about my needs not just selling a Jeep at the end of the month.

Nov 01, 2024

Dealership Rating
Employee Rating

The staff was very accommodating to our needs for a new

The staff was very accommodating to our needs for a new vehicle. We test drove one that we liked and found that it was not a good fit. We swapped it out for another version of the same model and we are thrilled with it! Thank you to the staff for their help with this purchase! We’re completely satisfied!

View More Reviews on DealerRater

Contact Us

  • This field is for validation purposes and should be left unchanged.
  • Find the Right Person

    Connect with one of our top rated specialists.
    Shannon Milliman
    Nathaniel Bourgeois
    Nick Venditti
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    Show Our Specialists Hide Our Specialists
    Shannon Milliman

    Shannon Milliman

    Sales Manager

    6 Reviews
    Nathaniel Bourgeois

    Nathaniel Bourgeois

    Sales Consultant

    4 Reviews
    Nick Venditti

    Nick Venditti

    Sales Consultant

    4 Reviews
    Omar Rosa

    Omar Rosa

    Sales Consultant

    3 Reviews

Service

Jim D.

Jim D.

Service Advisor

Certified
236 Reviews
View Bio
Frank Torres

Frank Torres

Service Manager

Certified
123 Reviews
View Bio
Jim D.

Jim D.

Service Advisor

236 Reviews
Certified
Recent Reviews

Jan 09, 2025

Dealership Rating
Employee Rating

The service department employees were very helpful,

The service department employees were very helpful, polite, professional, and willing to work with me

Dec 29, 2024

Dealership Rating
Employee Rating

Excellent service.

Excellent service. Not easy getting through on phone to make appointment. Problem taken care of. Service rep communicated clearly. Service done on time.

Dec 28, 2024

Dealership Rating
Employee Rating

Fast, friendly and efficient.

Fast, friendly and efficient. They inspected my car quickly and explained all the options that I had. I’ll definitely continue using them.

Dec 26, 2024

Dealership Rating
Employee Rating

Easy to set up appointments Fast service personable

Easy to set up appointments Fast service personable work is done right the first time

Dec 23, 2024

Dealership Rating
Employee Rating

Honestly, this was the best customer service I have ever

Honestly, this was the best customer service I have ever had! I am very appreciative.

View More Reviews on DealerRater
Frank Torres

Frank Torres

Service Manager

123 Reviews
Certified
Industry Experience 21 years
Recent Reviews

Jan 15, 2025

Dealership Rating
Employee Rating

Sales department is Fantastic!

Sales department is Fantastic!! Jeremy and his brother Josh are fantastic. They took care of my son and myself. Getting us both in awesome vehicles with great deals!

Jan 09, 2025

Dealership Rating
Employee Rating

The service department employees were very helpful,

The service department employees were very helpful, polite, professional, and willing to work with me

Jan 01, 2025

Dealership Rating
Employee Rating

My first time getting my vehicle serviced here.

My first time getting my vehicle serviced here. Communication was excellent. General maintenance was done and recall work was scheduled

Dec 28, 2024

Dealership Rating
Employee Rating

The service team was very efficient and courteous.

The service team was very efficient and courteous. They serviced my Grand Cherokee with oil change and rotation.

Dec 28, 2024

Dealership Rating
Employee Rating

Fast, friendly and efficient.

Fast, friendly and efficient. They inspected my car quickly and explained all the options that I had. I’ll definitely continue using them.

View More Reviews on DealerRater
Joe C.

Joe C.

Sales & Leasing Consultant
Dealership Experience 23 years 1 months
Recent Reviews

Jan 15, 2025

Dealership Rating
Employee Rating

Sales department is Fantastic!

Sales department is Fantastic!! Jeremy and his brother Josh are fantastic. They took care of my son and myself. Getting us both in awesome vehicles with great deals!

Jan 10, 2025

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Employee Rating

Joe Cicione has been extremely helpful.

Joe Cicione has been extremely helpful. I come to this dealership for him and will continue to.

Dec 22, 2024

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Employee Rating

They did a great job and got me right in to fix the

They did a great job and got me right in to fix the repair that day.

Dec 16, 2024

Dealership Rating
Employee Rating

Courteous and friendly attendants.

Courteous and friendly attendants. Comfortable waiting room, I will consider going back for my trade in.

Dec 13, 2024

Dealership Rating
Employee Rating

They got me in quickly and completed the needed services

They got me in quickly and completed the needed services in a timely manner. A+

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Jeremy S.

Jeremy S.

Parts Department
Recent Reviews

Dec 21, 2024

Dealership Rating
Employee Rating

Good service and on time, adding more words to complete

Good service and on time, adding more words to complete survey to move on the next page

Dec 13, 2024

Dealership Rating
Employee Rating

They got me in quickly and completed the needed services

They got me in quickly and completed the needed services in a timely manner. A+

Nov 26, 2024

Dealership Rating
Employee Rating

The customer service representative was extremely

The customer service representative was extremely friendly and attended to me quickly. I would recommend this dealer to other customers n

Nov 05, 2024

Dealership Rating
Employee Rating

Dodge ram has a lot of respectful people, service staff

Dodge ram has a lot of respectful people, service staff is respectful.facility is clean

Oct 15, 2024

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Employee Rating

I purchased my Jeep elsewhere so this was my first

I purchased my Jeep elsewhere so this was my first interaction with Vision. They were great! I will definitely consider buying my next vehicle there based on this Service experience.

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John S.

John S.

Parts Advisor
Recent Reviews

Dec 21, 2024

Dealership Rating
Employee Rating

Good service and on time, adding more words to complete

Good service and on time, adding more words to complete survey to move on the next page

Dec 13, 2024

Dealership Rating
Employee Rating

They got me in quickly and completed the needed services

They got me in quickly and completed the needed services in a timely manner. A+

Nov 26, 2024

Dealership Rating
Employee Rating

The customer service representative was extremely

The customer service representative was extremely friendly and attended to me quickly. I would recommend this dealer to other customers n

Nov 05, 2024

Dealership Rating
Employee Rating

Dodge ram has a lot of respectful people, service staff

Dodge ram has a lot of respectful people, service staff is respectful.facility is clean

Oct 30, 2024

Dealership Rating
Employee Rating

Vision has been our dealership for over 20 years.

Vision has been our dealership for over 20 years. Their service and commitment to their customers has always been top-notch, very courteous and efficient. We always highly recommend your dealership to our friends and family.

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Matt R.

Matt R.

Parts Department
Recent Reviews

Dec 21, 2024

Dealership Rating
Employee Rating

Good service and on time, adding more words to complete

Good service and on time, adding more words to complete survey to move on the next page

Dec 13, 2024

Dealership Rating
Employee Rating

They got me in quickly and completed the needed services

They got me in quickly and completed the needed services in a timely manner. A+

Nov 26, 2024

Dealership Rating
Employee Rating

The customer service representative was extremely

The customer service representative was extremely friendly and attended to me quickly. I would recommend this dealer to other customers n

Nov 05, 2024

Dealership Rating
Employee Rating

Dodge ram has a lot of respectful people, service staff

Dodge ram has a lot of respectful people, service staff is respectful.facility is clean

Sep 13, 2024

Dealership Rating
Employee Rating

I dropped my car off for an oil change, tire rotation and

I dropped my car off for an oil change, tire rotation and nys inspection. When I called 3 days later to check on my car, they couldn't find it in their system. And none of the work was completed once they finally found it. They completed all of those things by the following day, but told me my car failed inspection due to my rear breaks needing to be replaced. They said my rotors were rusted and my break pads were won down completely. I did not notice any issue with breaking or noise prior to bring in my 2022 car with 11,000 miles on it. I said there is no way I need breaks but they refused to pass the car. So I picked it up and took it to another place. They looked over my car, did the inspection and said everything is perfect, you don't need breaks. Stop scamming people out of their money. This vision dealerships service department is unprofessional and incompetent. I will be reporting this to the BBB.

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Shannon Milliman

Shannon Milliman

Sales Manager
Contact Me
Dealership Experience 11 months
Industry Experience 23 years 4 months
Recent Reviews

Dec 22, 2024

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Employee Rating

They did a great job and got me right in to fix the

They did a great job and got me right in to fix the repair that day.

Dec 13, 2024

Dealership Rating
Employee Rating

They got me in quickly and completed the needed services

They got me in quickly and completed the needed services in a timely manner. A+

Nov 04, 2024

Dealership Rating
Employee Rating

Shannon (General Sales Manager), Aaron (Finance Manager),

Shannon (General Sales Manager), Aaron (Finance Manager), and Nate (Salesman) were all exceptionally friendly and easy to work with. This was the first car buying experience that I went into the dealership smiling because I knew we had a fair deal arranged! When damage was found on the new van tailgate, they immediately offered to take care of it and offer to make my inconvenience worth my while (I’m from Buffalo so the extra visit isn’t easy). I highly recommend to anyone looking to buy a car to check these guys out!!!

Nov 01, 2024

Dealership Rating
Employee Rating

The staff was very accommodating to our needs for a new

The staff was very accommodating to our needs for a new vehicle. We test drove one that we liked and found that it was not a good fit. We swapped it out for another version of the same model and we are thrilled with it! Thank you to the staff for their help with this purchase! We’re completely satisfied!

Oct 28, 2024

Dealership Rating
Employee Rating

Great experience!

Great experience! Nice salespeople. I would recommend this dealership to friends! Very accommodating and showroom is nice too.

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Nathaniel Bourgeois

Nathaniel Bourgeois

Sales Consultant
Recent Reviews

Nov 04, 2024

Dealership Rating
Employee Rating

Shannon (General Sales Manager), Aaron (Finance Manager),

Shannon (General Sales Manager), Aaron (Finance Manager), and Nate (Salesman) were all exceptionally friendly and easy to work with. This was the first car buying experience that I went into the dealership smiling because I knew we had a fair deal arranged! When damage was found on the new van tailgate, they immediately offered to take care of it and offer to make my inconvenience worth my while (I’m from Buffalo so the extra visit isn’t easy). I highly recommend to anyone looking to buy a car to check these guys out!!!

Oct 28, 2024

Dealership Rating
Employee Rating

Great experience!

Great experience! Nice salespeople. I would recommend this dealership to friends! Very accommodating and showroom is nice too.

Oct 17, 2024

Dealership Rating
Employee Rating

Nate is the best.

Nate is the best. He took care of me and made sure I left the dealership in love with my car.

Oct 15, 2024

Dealership Rating
Employee Rating

Jessica was a pleasure to work with very knowledgeable

Jessica was a pleasure to work with very knowledgeable and very friendly I would recommend anybody in working with Jessica in the future great job Jessica

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Nick Venditti

Nick Venditti

Sales Consultant
Recent Reviews

Dec 13, 2024

Dealership Rating
Employee Rating

They got me in quickly and completed the needed services

They got me in quickly and completed the needed services in a timely manner. A+

Nov 20, 2024

Dealership Rating
Employee Rating

Very friendly, honest.

Very friendly, honest..gave good guidance on maintaining car needs. glad I chose to bring my car to be serviced at this location

Nov 19, 2024

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Employee Rating

They go above above and beyond for the client.

They go above above and beyond for the client. I'll be sending business their way

Oct 15, 2024

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Employee Rating

Nick was very good to work with I recommend anybody to

Nick was very good to work with I recommend anybody to work with Nick I'll going pleasure all around good person

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Jeremy Garnish

Jeremy Garnish

Sales Manager
Recent Reviews

Dec 22, 2024

Dealership Rating
Employee Rating

They did a great job and got me right in to fix the

They did a great job and got me right in to fix the repair that day.

Dec 21, 2024

Dealership Rating
Employee Rating

Good service and on time, adding more words to complete

Good service and on time, adding more words to complete survey to move on the next page

Dec 13, 2024

Dealership Rating
Employee Rating

They got me in quickly and completed the needed services

They got me in quickly and completed the needed services in a timely manner. A+

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Omar Rosa

Omar Rosa

Sales Consultant
Recent Reviews

Dec 13, 2024

Dealership Rating
Employee Rating

They got me in quickly and completed the needed services

They got me in quickly and completed the needed services in a timely manner. A+

Nov 10, 2024

Dealership Rating
Employee Rating

Andrew Wallace was fantastic and so was John Milano the

Andrew Wallace was fantastic and so was John Milano the sales manager. They both went above and beyond to get me into my dream car. The entire staff from the first call off the internet was just welcoming. Everything was finalized by finance who was also a pleasure to deal with. I felt the actually cared about my needs not just selling a Jeep at the end of the month.

Nov 01, 2024

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Employee Rating

The staff was very accommodating to our needs for a new

The staff was very accommodating to our needs for a new vehicle. We test drove one that we liked and found that it was not a good fit. We swapped it out for another version of the same model and we are thrilled with it! Thank you to the staff for their help with this purchase! We’re completely satisfied!

View More Reviews on DealerRater

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    Shannon Milliman

    Shannon Milliman

    Sales Manager

    6 Reviews
    Nathaniel Bourgeois

    Nathaniel Bourgeois

    Sales Consultant

    4 Reviews
    Nick Venditti

    Nick Venditti

    Sales Consultant

    4 Reviews
    Omar Rosa

    Omar Rosa

    Sales Consultant

    3 Reviews
Jim D.

Jim D.

Service Advisor

236 Reviews
Certified
Recent Reviews

Jan 09, 2025

Dealership Rating
Employee Rating

The service department employees were very helpful,

The service department employees were very helpful, polite, professional, and willing to work with me

Dec 29, 2024

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Employee Rating

Excellent service.

Excellent service. Not easy getting through on phone to make appointment. Problem taken care of. Service rep communicated clearly. Service done on time.

Dec 28, 2024

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Fast, friendly and efficient.

Fast, friendly and efficient. They inspected my car quickly and explained all the options that I had. I’ll definitely continue using them.

Dec 26, 2024

Dealership Rating
Employee Rating

Easy to set up appointments Fast service personable

Easy to set up appointments Fast service personable work is done right the first time

Dec 23, 2024

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Employee Rating

Honestly, this was the best customer service I have ever

Honestly, this was the best customer service I have ever had! I am very appreciative.

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Frank Torres

Frank Torres

Service Manager

123 Reviews
Certified
Industry Experience 21 years
Recent Reviews

Jan 15, 2025

Dealership Rating
Employee Rating

Sales department is Fantastic!

Sales department is Fantastic!! Jeremy and his brother Josh are fantastic. They took care of my son and myself. Getting us both in awesome vehicles with great deals!

Jan 09, 2025

Dealership Rating
Employee Rating

The service department employees were very helpful,

The service department employees were very helpful, polite, professional, and willing to work with me

Jan 01, 2025

Dealership Rating
Employee Rating

My first time getting my vehicle serviced here.

My first time getting my vehicle serviced here. Communication was excellent. General maintenance was done and recall work was scheduled

Dec 28, 2024

Dealership Rating
Employee Rating

The service team was very efficient and courteous.

The service team was very efficient and courteous. They serviced my Grand Cherokee with oil change and rotation.

Dec 28, 2024

Dealership Rating
Employee Rating

Fast, friendly and efficient.

Fast, friendly and efficient. They inspected my car quickly and explained all the options that I had. I’ll definitely continue using them.

View More Reviews on DealerRater
Joe C.

Joe C.

Sales & Leasing Consultant
Dealership Experience 23 years 1 months
Recent Reviews

Jan 15, 2025

Dealership Rating
Employee Rating

Sales department is Fantastic!

Sales department is Fantastic!! Jeremy and his brother Josh are fantastic. They took care of my son and myself. Getting us both in awesome vehicles with great deals!

Jan 10, 2025

Dealership Rating
Employee Rating

Joe Cicione has been extremely helpful.

Joe Cicione has been extremely helpful. I come to this dealership for him and will continue to.

Dec 22, 2024

Dealership Rating
Employee Rating

They did a great job and got me right in to fix the

They did a great job and got me right in to fix the repair that day.

Dec 16, 2024

Dealership Rating
Employee Rating

Courteous and friendly attendants.

Courteous and friendly attendants. Comfortable waiting room, I will consider going back for my trade in.

Dec 13, 2024

Dealership Rating
Employee Rating

They got me in quickly and completed the needed services

They got me in quickly and completed the needed services in a timely manner. A+

View More Reviews on DealerRater
Jeremy S.

Jeremy S.

Parts Department
Recent Reviews

Dec 21, 2024

Dealership Rating
Employee Rating

Good service and on time, adding more words to complete

Good service and on time, adding more words to complete survey to move on the next page

Dec 13, 2024

Dealership Rating
Employee Rating

They got me in quickly and completed the needed services

They got me in quickly and completed the needed services in a timely manner. A+

Nov 26, 2024

Dealership Rating
Employee Rating

The customer service representative was extremely

The customer service representative was extremely friendly and attended to me quickly. I would recommend this dealer to other customers n

Nov 05, 2024

Dealership Rating
Employee Rating

Dodge ram has a lot of respectful people, service staff

Dodge ram has a lot of respectful people, service staff is respectful.facility is clean

Oct 15, 2024

Dealership Rating
Employee Rating

I purchased my Jeep elsewhere so this was my first

I purchased my Jeep elsewhere so this was my first interaction with Vision. They were great! I will definitely consider buying my next vehicle there based on this Service experience.

View More Reviews on DealerRater
John S.

John S.

Parts Advisor
Recent Reviews

Dec 21, 2024

Dealership Rating
Employee Rating

Good service and on time, adding more words to complete

Good service and on time, adding more words to complete survey to move on the next page

Dec 13, 2024

Dealership Rating
Employee Rating

They got me in quickly and completed the needed services

They got me in quickly and completed the needed services in a timely manner. A+

Nov 26, 2024

Dealership Rating
Employee Rating

The customer service representative was extremely

The customer service representative was extremely friendly and attended to me quickly. I would recommend this dealer to other customers n

Nov 05, 2024

Dealership Rating
Employee Rating

Dodge ram has a lot of respectful people, service staff

Dodge ram has a lot of respectful people, service staff is respectful.facility is clean

Oct 30, 2024

Dealership Rating
Employee Rating

Vision has been our dealership for over 20 years.

Vision has been our dealership for over 20 years. Their service and commitment to their customers has always been top-notch, very courteous and efficient. We always highly recommend your dealership to our friends and family.

View More Reviews on DealerRater
Matt R.

Matt R.

Parts Department
Recent Reviews

Dec 21, 2024

Dealership Rating
Employee Rating

Good service and on time, adding more words to complete

Good service and on time, adding more words to complete survey to move on the next page

Dec 13, 2024

Dealership Rating
Employee Rating

They got me in quickly and completed the needed services

They got me in quickly and completed the needed services in a timely manner. A+

Nov 26, 2024

Dealership Rating
Employee Rating

The customer service representative was extremely

The customer service representative was extremely friendly and attended to me quickly. I would recommend this dealer to other customers n

Nov 05, 2024

Dealership Rating
Employee Rating

Dodge ram has a lot of respectful people, service staff

Dodge ram has a lot of respectful people, service staff is respectful.facility is clean

Sep 13, 2024

Dealership Rating
Employee Rating

I dropped my car off for an oil change, tire rotation and

I dropped my car off for an oil change, tire rotation and nys inspection. When I called 3 days later to check on my car, they couldn't find it in their system. And none of the work was completed once they finally found it. They completed all of those things by the following day, but told me my car failed inspection due to my rear breaks needing to be replaced. They said my rotors were rusted and my break pads were won down completely. I did not notice any issue with breaking or noise prior to bring in my 2022 car with 11,000 miles on it. I said there is no way I need breaks but they refused to pass the car. So I picked it up and took it to another place. They looked over my car, did the inspection and said everything is perfect, you don't need breaks. Stop scamming people out of their money. This vision dealerships service department is unprofessional and incompetent. I will be reporting this to the BBB.

View More Reviews on DealerRater
Shannon Milliman

Shannon Milliman

Sales Manager
Contact Me
Dealership Experience 11 months
Industry Experience 23 years 4 months
Recent Reviews

Dec 22, 2024

Dealership Rating
Employee Rating

They did a great job and got me right in to fix the

They did a great job and got me right in to fix the repair that day.

Dec 13, 2024

Dealership Rating
Employee Rating

They got me in quickly and completed the needed services

They got me in quickly and completed the needed services in a timely manner. A+

Nov 04, 2024

Dealership Rating
Employee Rating

Shannon (General Sales Manager), Aaron (Finance Manager),

Shannon (General Sales Manager), Aaron (Finance Manager), and Nate (Salesman) were all exceptionally friendly and easy to work with. This was the first car buying experience that I went into the dealership smiling because I knew we had a fair deal arranged! When damage was found on the new van tailgate, they immediately offered to take care of it and offer to make my inconvenience worth my while (I’m from Buffalo so the extra visit isn’t easy). I highly recommend to anyone looking to buy a car to check these guys out!!!

Nov 01, 2024

Dealership Rating
Employee Rating

The staff was very accommodating to our needs for a new

The staff was very accommodating to our needs for a new vehicle. We test drove one that we liked and found that it was not a good fit. We swapped it out for another version of the same model and we are thrilled with it! Thank you to the staff for their help with this purchase! We’re completely satisfied!

Oct 28, 2024

Dealership Rating
Employee Rating

Great experience!

Great experience! Nice salespeople. I would recommend this dealership to friends! Very accommodating and showroom is nice too.

View More Reviews on DealerRater
Nathaniel Bourgeois

Nathaniel Bourgeois

Sales Consultant
Recent Reviews

Nov 04, 2024

Dealership Rating
Employee Rating

Shannon (General Sales Manager), Aaron (Finance Manager),

Shannon (General Sales Manager), Aaron (Finance Manager), and Nate (Salesman) were all exceptionally friendly and easy to work with. This was the first car buying experience that I went into the dealership smiling because I knew we had a fair deal arranged! When damage was found on the new van tailgate, they immediately offered to take care of it and offer to make my inconvenience worth my while (I’m from Buffalo so the extra visit isn’t easy). I highly recommend to anyone looking to buy a car to check these guys out!!!

Oct 28, 2024

Dealership Rating
Employee Rating

Great experience!

Great experience! Nice salespeople. I would recommend this dealership to friends! Very accommodating and showroom is nice too.

Oct 17, 2024

Dealership Rating
Employee Rating

Nate is the best.

Nate is the best. He took care of me and made sure I left the dealership in love with my car.

Oct 15, 2024

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Employee Rating